Tracy Murray
Crystal
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
25
25
years of professional experience
Work History
Painter
Fabulous Painting
03.2020 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Operated power sprayers and hand tools to prepare and paint large areas.
Server and Bartender
Seven Steakhouse and Sushi
04.2011 - 04.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Server
Murray's Steakhouse
05.2000 - 04.2003
Education
Bachelor - Marketing
University of Minnesota
Minneapolis, MN05.1990
Skills
- Strong work ethic
- Punctual and dependable
- Quality assurance
- Creative thinking
- Customer service
Timeline
Painter
Fabulous Painting
03.2020 - Current
Server and Bartender
Seven Steakhouse and Sushi
04.2011 - 04.2017
Server
Murray's Steakhouse
05.2000 - 04.2003
Bachelor - Marketing
University of Minnesota
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