Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Travis Ryan

Burnsville

Summary

Detail-oriented Auto Glass Technician with strong skills in windshield installation, troubleshooting, and conducting inspections. Proven ability to provide exceptional mobile services that enhance customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Auto Glass Technician

Caliber Auto Glass
Eagan, MN
05.2025 - Current
  • Prepared surfaces by sweeping away debris, scrubbing glass and applying chemicals.
  • Provided mobile services, bringing convenience to customers at their preferred locations.
  • Offered recommendations on preventative maintenance measures to prolong the life of windshields and other auto glass parts.
  • Conducted thorough pre-and post-installation inspections to verify correct installation of auto glass components.

Auto Glass Technician

Glass of America
Roseville, MN
03.2024 - 11.2025
  • Developed lasting client relationships by delivering exceptional service and follow-up care.
  • Applied primer, installed glass and monitored curing.
  • Kept tools and equipment in optimal working condition, ensuring consistent performance on each job.
  • Provided detailed explanations of repair processes to customers, fostering transparency about the services being rendered.
  • Stayed up-to-date with industry trends and advancements in auto glass technology to maintain expertise in the field.

Auto Glass Technician

City Auto Glass
Eden Prairie, MN
02.2023 - 10.2024
  • Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
  • Accepted and processed payments for services.
  • Provided same level of care and attention to all customers, no matter vehicle value.
  • Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
  • Reduced vehicle downtime for clients with prompt completion of auto glass projects.
  • Replaced windshields and windows in vans, trucks and cars.

Auto Glass Technician

Safelite Auto Glass
Eden Prairie, MN
03.2020 - 11.2022
  • Performed windshield replacements and repairs with precision using calibrated tools.
  • Assessed damage to auto glass and recommended appropriate repair solutions.
  • Maintained a clean, organized work area to ensure safety and efficiency.
  • Collaborated with team members to complete high-volume service requests timely.
  • Trained new technicians on best practices for installation and customer service protocols.
  • Improved workflow by implementing efficient processes during peak service hours.
  • Conducted inspections of vehicles post-repair to ensure quality standards were met.
  • Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
  • Trained new technicians on proper procedures, contributing to overall team growth and development.
  • Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
  • Processed returns of glass and moldings.
  • Participated in ongoing training workshops, honing skills as an Auto Glass Technician and staying current with industry advancements.

Education

High School Diploma -

Eastview High School
Apple Valley MN
09-2004

Skills

  • Hand and power tools
  • Diagnosing problems
  • Power tool operation
  • Troubleshooting malfunctions
  • Installing windows
  • Safety procedures
  • Vehicle inspection
  • Installing windshields
  • Diagnostic

Certification

AGSC Certified/Qualified Master Replacement Technician

AGSC Certified/Qualified Replacement Technician

NWRD Certified/Qualified Repair Technician

Timeline

Auto Glass Technician

Caliber Auto Glass
05.2025 - Current

Auto Glass Technician

Glass of America
03.2024 - 11.2025

Auto Glass Technician

City Auto Glass
02.2023 - 10.2024

Auto Glass Technician

Safelite Auto Glass
03.2020 - 11.2022

High School Diploma -

Eastview High School
Travis Ryan