Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Trent Roberts

North Branch

Summary

Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Quality Control Technician

Holcim
07.2024 - Current
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet quality requirements.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Reported problems and concerns to management.
  • Performed tests and inspections to conform to established standards.
  • Established necessary safety standards on the jobsites and at the plants at all times.

Dispatcher

Holcim
04.2022 - 07.2024
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of 60-100 fleet vehicles to ensure the optimization and quality of deliveries to customers.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Ensure safety standards of job sites met the standards we require for our drivers and staff.

Delivery Driver

Amazon
08.2021 - 04.2022
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered and loaded packages safely to guarantee quality, health and satisfaction of customers.

Education

High School Diploma -

Connections Academy
1350 Energy Ln Suite 230, St Paul, MN 55108
06-2018

Skills

  • Raw materials testing
  • Product sampling
  • Documentation skills
  • Continuous improvement
  • Workplace safety
  • Compliance verification
  • Chemical handling
  • Production troubleshooting
  • Testing procedures
  • Laboratory safety

Certification

  • Driver's License
  • MnDot Aggregate Production Certification
  • MnDot Concrete Plant Certification

Timeline

Quality Control Technician

Holcim
07.2024 - Current

Dispatcher

Holcim
04.2022 - 07.2024

Delivery Driver

Amazon
08.2021 - 04.2022

High School Diploma -

Connections Academy

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Trent Roberts