Trent Silverthorn
Saint Paul
Summary
Dedicated professional with strong customer service and problem-solving skills. Experienced in enhancing customer satisfaction through effective communication and attention to detail.
Overview
3
3
years of professional experience
Work History
Cashier
Como Town
Saint Paul
06.2025 - 09.2025
- Handled returns and exchanges according to store policies.
- Ensured compliance with safety protocols during daily operations.
- Resolved customer complaints promptly to enhance satisfaction experience.
Shift Lead
Wheel Fun Rentals
Saint Paul
05.2022 - 09.2025
- Supervised daily operations and team activities at a customer rental service.
- Assisted customers with equipment selection and rental procedures.
- Ensured cleanliness and maintenance of rental equipment and facilities.
- Resolved customer inquiries and concerns to enhance satisfaction.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Education
Bachelor of Arts - Civil Engineering
University of Saint Thomas
Saint Paul, MN05-2029
High School Diploma -
Roseville Area High School
Roseville06-2025
Skills
- Customer service
- Problem solving
- Written and verbal communication
- Reliability and punctuality
- Cleaning and sanitizing
- Microsoft Excel
- Cash register systems
Affiliations
Tennis Club
Timeline
Cashier
Como Town
06.2025 - 09.2025
Shift Lead
Wheel Fun Rentals
05.2022 - 09.2025
Bachelor of Arts - Civil Engineering
University of Saint Thomas
High School Diploma -
Roseville Area High School