- I enjoy helping others and giving back to the community
- Volunteer Travel
- Camping
- Interior Design
- Music
- Kayaking
- Road Trips
Trenyce Jernberg
Bemidji
Summary
Proven professional with a strong background in customer service and office administration, notably at Nystrom & Associates. Excelled in maintaining confidentiality and enhancing workplace efficiency. Demonstrates exceptional patience, empathy, and a team-player attitude, alongside a knack for multitasking and front desk operations. Achieved significant improvements in guest satisfaction and operational productivity.
Professional retail worker with proven ability to manage front desk operations efficiently. Strong focus on team collaboration and achieving results. Adept at handling transactions, providing excellent customer service, and addressing inquiries. Reliable and adaptable, ensuring smooth workflow and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Registration
Nystrom & Associates
01.2023 - Current
- Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction.
- Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal patient service.
- Maintained confidentiality when managing sensitive information.
- Maintained a clean, organized, and welcoming front desk area to create a positive first impression for guests.
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Answered guest questions and offered referrals to local points of interest.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
Office Administrator
Sathre Title
06.2024 - 09.2024
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Oversaw inventory management, ensuring office supplies were adequately stocked without overordering.
- Enhanced efficiency by automating routine tasks, allowing staff to focus on more strategic projects.
PCA
Health Star Home Health
02.2023 - 09.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Assisted patients with daily needs, mainly cleanliness of their home environment.
Education
High School Diploma -
Walker Hackensack Akeley High School
Walker, MN05-2021
Skills
- Patience and empathy
- Team player attitude
- Workplace cleanliness
- Reliability and punctuality
- Cash handling expertise
- Professional appearance
- Maintaining confidentiality
- Excellent customer service
- Strong work ethic
- Quick learner
- Multitasking
- Front desk operations
- Reliability
Interests
Timeline
Office Administrator
Sathre Title
06.2024 - 09.2024
PCA
Health Star Home Health
02.2023 - 09.2023
Front Desk Registration
Nystrom & Associates
01.2023 - Current
High School Diploma -
Walker Hackensack Akeley High School
Similar Profiles
Tammee NevergallTammee Nevergall
Psychological Testing and Out Patient Clinician at Nystrom & AssociatesPsychological Testing and Out Patient Clinician at Nystrom & Associates
Coral WymerCoral Wymer
Front Office Registration, Closing position at Nystrom & AssociatesFront Office Registration, Closing position at Nystrom & Associates
Valerie VangValerie Vang
Front Office Associate at Nystrom & AssociatesFront Office Associate at Nystrom & Associates