Tressa Dobbe
North Mankato
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Administrative Office Assistant
Spring Touch Lawn & Pest Control
2018.03 - Current
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
- Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to a positive company culture.
- Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
- Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted coworkers and staff members with special tasks on daily basis.
Office Manager
Workman Retirement Planning
2015.04 - 2018.03
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Managed office operations while scheduling appointments for department managers.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Degree - Medical Coding
Rasmussen College
Mankato, MN06.2008
Skills
- Coordination
- Computer Proficiency
- Workflow Planning
- Information Security
- Confidentiality and Data Protection
- Report creation
- Data Entry
- Data Management
- File Organization
- Schedule Management
- Clerical Support
- Time Management
- Records Management
Timeline
Administrative Office Assistant
Spring Touch Lawn & Pest Control
2018.03 - Current
Office Manager
Workman Retirement Planning
2015.04 - 2018.03
Degree - Medical Coding
Rasmussen College
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