Trevor Coon
Glencoe
Summary
Dynamic sales professional with a proven track record at Jay Malone Motors, excelling in customer relationship management and consultative sales. Recognized for increasing sales revenue through effective strategies and exceptional service. Skilled in objection handling and lead generation, fostering long-term client relationships that drive business growth.
Experienced with building strong client relationships and closing sales. Utilizes deep product knowledge to provide tailored solutions that address customer needs. Track record of consistently achieving sales targets and contributing to team success through effective communication and negotiation skills.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
Jay Malone Motors
08.2018 - 06.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Sales Manager
Jay Malone Motors
11.2021 - 07.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Foundations/Grants Officer
Minnesota Adult and Teen Challenge
07.2017 - 07.2018
- Enhanced internal grant application processes, streamlining workflows and increasing efficiency.
- Conducted comprehensive reviews of existing grants portfolio, identifying areas for improvement in alignment with organizational priorities.
- Evaluated program effectiveness using data analysis tools, guiding improvements in service delivery and outcomes.
- Developed compelling narratives for grant proposals, accurately reflecting the organization''s mission and impact on beneficiaries.
- Supported leadership by assisting with special events and other relevant tasks.
- Secured grant funding by researching and identifying relevant opportunities for the organization.
- Maintained portfolio of private foundation, corporate foundation and government funders by writing letters of inquiry and proposals.
- Collaborated with program colleagues to develop strategy for advancing work for pitches.
Education
No Degree - Sales/Marketing/Communications
Ridgewater College
Hutchinson06-2016
College Prep
Glencoe-Silver Lake High School
Glencoe, MN06-1996
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Prospecting skills
- Closing techniques
- Community networking
- Consultative sales
- Online marketing
- Lead generation
- Sales strategies
- Project management
- Exceeds sales goals
- Sales consultation
- Cold calling
Accomplishments
- Supervised team of 4 staff members.
- x2 Salesman of the Year
- Multiple Salesman of the Month
- Employee of the Quarter
Certification
- CPSP - Certified Professional Sales Person
- Certified Peer Support Specialist License - 2017-18
Timeline
Sales Manager
Jay Malone Motors
11.2021 - 07.2022
Sales Consultant
Jay Malone Motors
08.2018 - 06.2025
Foundations/Grants Officer
Minnesota Adult and Teen Challenge
07.2017 - 07.2018
No Degree - Sales/Marketing/Communications
Ridgewater College
College Prep
Glencoe-Silver Lake High School