Tricia Hovick
Apple Valley
Summary
Treatment Coordinator and Registered Dental Assistant with extensive experience at TC Orthodontics. Specializes in patient care coordination and financial counseling, building strong patient relationships. Demonstrates proficiency in managing daily operations while ensuring compliance with regulations and quality standards. Expertise in chairside assisting and communication enhances patient satisfaction and treatment results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Treatment Coordinator / Registered Dental Assistant
TC Orthodontics
Apple Valley
02.2019 - Current
- Form relationships with patient and families.
- Obtain records for treatment
- Present treatment plans, facilitate finance options to patients
- Case Presentation / Treatment Plan / Financial arrangements
- Schedule patients and follow up by calling, emailing and texting.
Surgical / Registered Dental Assistant
Dakota Valley OMS
Eagan
03.2019 - 02.2020
- Preparing the patient / room for dental surgery
- Reviewing medical history
- Assisted in dental implant procedures, sinus augmentations, tooth extractions and uncover/ bonding procedures
- Sterilization / prepared instruments for procedures
- Impressions for dental implants
- Radiographs / 3D scans
- Managed the flow of day-to-day operations
- Maintained OSHA and radiations records.
Surgical / Registered Dental Assistant
Oral and Maxillofacial Surgical Consultants
Edina
08.2007 - 03.2019
- Preparing the patient / room for dental surgery
- Reviewing medical history
- Assisted in dental implant procedures, sinus augmentations, tooth extractions and uncover/ bonding procedures
- Assisted in Orthognathic surgery, cleft lip/palate, ramus bone grafts, and TMJ scopes in the hospital.
- Sterilization / prepared instruments for procedures
- Digital impressions for dental implants
- Radiographs / 3D scans
- Managed the flow of day-to-day operations
- Coordinated training for new employees
- Maintained OSHA and radiations records.
Dental Assistant
Dr. Bradley Gardner, DDS
Burnsville
09.2003 - 08.2009
- Assisted the doctor chair side with fillings, crown and bridge, root canals, extractions and prophys.
- Obtained dental records / radiographs
- Took impressions / prepared them for the lab I also took impressions
- Made bleach trays and mouth guards
- Maintained and ordered supplies.
- Sterilization/ prepared treatment room and instruments
- Scheduled patients and answered phones
Education
Degree in Registered Dental Assistant -
Herzing University
Minneapolis, MN07.2004
Degree Associate in Travel and Hospitality -
Minneapolis Business College
Roseville, MN05.2001
Skills
- Chairside assisting and infection control
- Dental assistant and receptionist
- Customer relationship management
- Effective communication and interpersonal skills
- Patient care coordination and relations
- Team collaboration and cross-functional teamwork
- Problem solving and creative solutions
- Time management and multitasking
- BLS/ACLS certification
- Financial counseling and office administration
- Regulatory compliance and HIPAA adherence
- Quality assurance and organizational standards
- Sales strategies and goal setting
- Employee training and development
Certification
- Nitrous Oxide Certification
- Registered Dental Assistant
- BLS Certification
- ACLS Certification
Timeline
Surgical / Registered Dental Assistant
Dakota Valley OMS
03.2019 - 02.2020
Treatment Coordinator / Registered Dental Assistant
TC Orthodontics
02.2019 - Current
Surgical / Registered Dental Assistant
Oral and Maxillofacial Surgical Consultants
08.2007 - 03.2019
Dental Assistant
Dr. Bradley Gardner, DDS
09.2003 - 08.2009
Degree in Registered Dental Assistant -
Herzing University
Degree Associate in Travel and Hospitality -
Minneapolis Business College
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