Trish Kiefer
Saint Paul
Summary
Detail-oriented professional with expertise in event planning and household management. Proven ability to enhance operational efficiency and ensure safety compliance while delivering exceptional customer service.
Overview
27
27
years of professional experience
Work History
House Manager/Events Planner
University of Minnesota
Minneapolis
11.2024 - Current
House Manager/Personal Chef
Self
Saint Paul
11.2022 - 11.2024
- Developed meal plans and prepared nutritious meals for family members.
- Coordinated family schedules and activities to optimize daily routines.
- Implemented cleaning and organization systems to enhance household efficiency.
- Coordinated schedules and activities for family members efficiently.
- Developed and prepared meal plans featuring nutritious options tailored to family preferences.
- Supervised home maintenance tasks and coordinated with service providers.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Created processes for maintaining security protocols within the house premises.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Managed household operations and maintained a safe living environment.
- Prepared and cooked meals for large family events such as holiday dinners, birthdays, anniversaries.
Development Associate
Salvation Army
Saint Paul
09.2001 - 10.2023
- Identified, cultivated, solicited, and stewarded a portfolio of planned giving prospects.
- Provided guidance on best practices for fundraisers regarding major gifts, planned giving and capital campaigns.
- Supported cultivation efforts for major gift prospects and planned giving opportunities, enhancing donor engagement.
- Assisted with capital campaigns and planned giving initiatives, contributing to successful project execution.
- Created marketing materials such as brochures, presentations, web content, emails, direct mail pieces to promote planned giving opportunities.
- Attended conferences on development topics, focusing on major gifts and planned giving strategies.
- Planned events such as trade shows, conferences and workshops aimed at promoting products or services.
Inkeeper
Friday Harbor Inn
Friday Harbor
04.2022 - 10.2022
- Managed daily operations of hospitality services and guest accommodations.
- Greeted and checked in/out guests, enhancing their overall experience at the Inn.
- Resolved guest inquiries and complaints promptly, contributing to high satisfaction levels.
- Provided excellent customer service by addressing complaints in a timely manner.
- Oversaw property maintenance and ensured compliance with safety regulations.
- Maintained a clean, safe and comfortable environment for guests.
- Prepared guest rooms by changing linens, vacuuming carpets, dusting furniture and ensuring amenities were stocked appropriately.
- Tracked inventory of cleaning supplies, linens, towels and other necessary items for daily operations.
Owner - Peace & Thyme
Self
Saint Paul
08.2012 - 03.2022
- Developed tailored lifestyle plans based on individual resident preferences and needs to enhance overall well-being.
- Managed scheduling for social events, classes, and transportation services efficiently.
- Collaborated with local vendors to secure resources for community events and activities.
- Coached clients through challenging decisions to navigate their lifestyle management plans effectively.
- Evaluated existing processes related to lifestyle management in order to identify areas of improvement.
- Prepared diverse meals tailored to client preferences and dietary restrictions.
- Planned weekly menus incorporating seasonal ingredients and client feedback.
- Managed kitchen inventory, ensuring availability of fresh ingredients and supplies.
- Ensured kitchen cleanliness and compliance with health and safety regulations.
- Developed recipes that reflect client tastes while maintaining nutritional balance.
- Created menus for clients that comprised fresh, locally grown food for farm-to-table dinner entrees.
- Created recipes, incorporating various techniques, to build flavor, and unique visual appeal.
- Crafted meals in clients' home kitchens in accordance with food health and safety regulations.
- Managed daily household operations and schedules efficiently.
- Coordinated maintenance and repairs for property upkeep and functionality.
- Organized family engagement events and activities to foster stronger connections and enjoyment.
- Developed systems for efficient management of daily operations in the house.
- Coordinated with outside contractors on all renovations or remodeling projects.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Development Director
Children's Law Center of Minnesota
Saint Paul
07.2007 - 07.2012
- Led fundraising campaigns to enhance donor engagement and community outreach.
- Managed donor relations to foster strong connections and enhance ongoing engagement.
- Developed strategic plans to align development goals with organizational mission.
- Oversaw grant writing processes to secure funding from various sources.
- Collaborated with board members to establish long-term funding strategies.
- Evaluated program effectiveness to improve fundraising initiatives and outreach efforts.
- Facilitated partnerships with local businesses to broaden support networks and resources.
- Developed and implemented comprehensive fundraising strategies to meet organizational goals.
- Oversaw the creation of grant proposals for submission to local, state and federal agencies.
- Coordinated and supervised creative donor acquisition, prospect research, corporate and foundation support, government relations, and grantsmanship.
- Managed the coordination of special events such as galas, golf tournaments, luncheons.
- Researched and wrote compelling funding proposals for businesses, churches and schools to raise awareness and increase charitable contributions.
- Coordinated large-scale events to engage donors and showcase fundraising initiatives, strengthening community support.
Committee Administrator
Minnesota House of Representatives
Saint Paul
01.2007 - 06.2007
- Coordinated meetings and facilitated communications between representatives and constituents to ensure alignment on legislative priorities.
- Managed administrative tasks for legislative operations and provided member support to enhance operational efficiency.
- Organized documentation and maintained accurate records for legislative sessions.
- Assisted in drafting correspondence and reports for legislative initiatives.
- Researched legislative issues to provide informed support to elected officials.
- Answered incoming calls and responded to customer inquiries.
- Developed and maintained spreadsheets to track project progress and budgets, improving data accessibility for stakeholders.
- Served as the primary point of contact for external stakeholders, including clients and partners.
Finance Director
Patty Wetterling for Congress
Saint Cloud
04.2006 - 11.2006
- Oversaw financial reporting to ensure regulatory compliance and accuracy.
- Developed and executed annual financial plans and budgets.
- Coordinated with regulatory representatives to ensure timely filings and maintain compliance.
- Managed campaigns' budget and expenditures.
- Collaborated with diverse teams to achieve strategic goals and resolve product-related issues.
- Researched potential donors and planned donor cultivation events.
- Directed public relations, media relations, and crisis communications campaigns.
Bartenter,Trainer, Bookkeeper,FOH Manager
Outback Steakhouse
Burnsville
09.2001 - 04.2006
- Trained new bartenders on drink preparation techniques and service standards to ensure consistent quality.
- Developed instructional materials for cocktail recipes and customer interaction guidelines.
- Conducted hands-on training sessions to enhance beverage knowledge and skills.
- Collaborated with management to improve bar workflow and efficiency strategies.
- Led team meetings to share best practices and address operational challenges.
- Monitored inventory levels of liquor supplies and ordered replenishments to maintain optimal stock.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Entered deposits, credit card charges and sales entries to facilitate cash management.
- Assisted in daily operations and staff management for busy restaurant environment.
- Trained new employees on service standards and operational procedures.
- Facilitated communication between kitchen and front-of-house teams to streamline service during peak hours.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Managed cash register operations including deposits and reconciling discrepancies.
- Took immediate responsibility for issues and found effective solutions for swift resolution.
- Ensured that all customer orders were fulfilled accurately and efficiently.
Legislative Aide
United States Senate
Washington
01.1999 - 06.2001
- Researched policy issues and gathered relevant data from diverse sources.
- Prepared comprehensive briefing materials for Senate hearings and meetings, ensuring legislators received accurate and impactful information.
- Communicated with constituents to address concerns and provide information.
- Collaborated with committee staff to support legislative initiatives.
- Managed documentation and tracked correspondence related to legislation.
- Collaborated with other legislative aides on projects involving multiple districts or regions.
- Reviewed incoming requests from constituents for assistance with state agency issues.
- Compiled and analyzed data from various sources to create detailed reports, providing legislators with critical insights for decision-making.
- Coordinated with lobbyists, constituents, government agencies, political organizations, and others on behalf of legislators.
- Responded promptly to inquiries from constituents regarding relevant legislative matters.
- Supervised interns with regards to legislative issues and constituent responses.
- Attended hearings, meetings, conferences, and other events on behalf of legislators.
- Monitored and tracked progress of bills through committees and chambers during the legislative session, facilitating timely updates for legislative staff.
- Organized constituent mailings regarding important legislative topics or upcoming votes.
- Provided guidance and training to interns, ensuring adherence to deadlines, company standards and requirements.
- Assessed public opinion towards pending legislation in order to provide up-to-date feedback to lawmakers.
- Updated case management databases regularly to maintain accurate records.
Education
Bachelor of Arts - Political Science
New York University
New York City01-1999
Associate of Arts - Art History
Mercer County Community College
Trenton, NJ01-1994
Skills
- Event planning
- Vendor coordination
- Event oversight
- Facility oversight
- Crisis response
- Safety compliance
- Operational management
- Customer service
- Meal preparation
- Culinary skills
- Problem solving
- Decision-making
- Analytical thinking
- Problem-solving
- Household management
Timeline
House Manager/Events Planner
University of Minnesota
11.2024 - Current
House Manager/Personal Chef
Self
11.2022 - 11.2024
Inkeeper
Friday Harbor Inn
04.2022 - 10.2022
Owner - Peace & Thyme
Self
08.2012 - 03.2022
Development Director
Children's Law Center of Minnesota
07.2007 - 07.2012
Committee Administrator
Minnesota House of Representatives
01.2007 - 06.2007
Finance Director
Patty Wetterling for Congress
04.2006 - 11.2006
Development Associate
Salvation Army
09.2001 - 10.2023
Bartenter,Trainer, Bookkeeper,FOH Manager
Outback Steakhouse
09.2001 - 04.2006
Legislative Aide
United States Senate
01.1999 - 06.2001
Bachelor of Arts - Political Science
New York University
Associate of Arts - Art History
Mercer County Community College