Trisha Kincade
Wyoming
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Critical Care Technician
Specialty Care
09.2023 - 09.2024
- Operates equipment effectively
- Performs quality control and basic troubleshooting as needed.
- Promptly reports all equipment issues.
- Provides a safe and sterile environment for the patient.
- Practices aseptic technique.
- Maintains sterile field and reports or corrects any breaks in sterile technique.
- Prepares the supplies
- Assists the physician during procedures.
- Ensures safe environment for patients and staff.
- Uses equipment per manufacturer and department guidelines.
- Uses transfer lifts, transport equipment and body mechanics to ensure safe transfers.
- Practices radiation safety.
Medical Assistant
Fairview Health Services
02.2022 - 07.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Waitress
Perkins Restaurant & Bakery
11.2004 - 02.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Certified Nursing Assistant
Birchwood Nursing Home
11.2017 - 02.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Medical Assistant
Mn Spine And Sport
06.2013 - 06.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed laser therapy on patients.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Performed electric muscle stimulation and mechanical traction.
Education
Associate of Applied Science - Medical Assisting
Brown College
Mendota Heights, MN05.2013
High School Diploma -
Tartan High School
Oakdale06.2007
Skills
- Daily Patient Care
- Interpersonal Communication Skills
- Customer Service
Timeline
Critical Care Technician
Specialty Care
09.2023 - 09.2024
Medical Assistant
Fairview Health Services
02.2022 - 07.2022
Certified Nursing Assistant
Birchwood Nursing Home
11.2017 - 02.2018
Medical Assistant
Mn Spine And Sport
06.2013 - 06.2014
Waitress
Perkins Restaurant & Bakery
11.2004 - 02.2022
Associate of Applied Science - Medical Assisting
Brown College
High School Diploma -
Tartan High School
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