Trisha Tietje
Austin
Summary
Dynamic CEO with proven success in strategic planning, team building, and operational efficiency. Expertise in launching innovative products and implementing scalable processes to drive growth and enhance business performance.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Founder/CEO
Boujee Bagels & Coffee Co.
Austin
03.2024 - Current
- Developed and implemented a comprehensive business plan to launch the company.
- Negotiated contracts with vendors and suppliers for optimal pricing structure.
- Established policies and procedures for efficient workflow management.
- Built and led cross-functional teams, overseeing recruitment, training, and development of staff across departments.
- Implemented scalable processes and systems to support business operations and facilitate efficient growth.
- Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
- Designed and launched innovative products and services, ensuring they meet market needs and customer satisfaction.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Fostered a positive company culture that encourages teamwork, innovation, and excellence.
- Implemented process changes aimed at increasing efficiency while reducing costs.
- Created and managed the company's financial budgeting, forecasting, and reporting systems.
- Recruited, hired and trained staff members to ensure that operational goals were met.
- Implemented health and safety protocols to ensure compliance in food handling.
- Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
General Manager
Pizza Ranch
Austin
10.2013 - 03.2024
- Implemented process improvements to enhance operational effectiveness and productivity.
- Conducted training sessions for new hires on company policies and procedures.
- Ensured compliance with safety standards and regulations throughout the facility.
- Resolved customer complaints promptly to maintain high service quality standards.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Ensured compliance with local health department regulations regarding food safety standards.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Maximized time and employee productivity, consolidating data, and implementing new guidelines.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Owner/Operations
T.G. Landscaping
Fairmont
02.2007 - 05.2013
- Managed landscape design projects from concept to completion.
- Coordinated with clients to understand their landscaping needs and preferences.
- Developed schedules for routine maintenance and seasonal planting activities.
- Oversaw procurement of plants, materials, and equipment for landscaping projects.
- Inspected completed work to ensure quality standards are met according to customer specifications.
- Performed regular maintenance activities such as trimming trees, shrubs, hedges; applying fertilizers; weeding flower beds; mowing lawns.
- Snow Removal
Special Ed Paraprofessional
SMEC
Fairmont
01.2006 - 03.2013
- Supported teachers in classroom management and student engagement activities.
- Assisted in implementing individualized education plans for students with diverse needs.
- Facilitated communication between parents and educators regarding student progress.
- Organized classroom materials and resources to enhance learning experiences.
- Monitored student behavior to ensure a safe and productive environment.
- Collaborated with staff to develop instructional strategies tailored to learners' needs.
- Provided one-on-one support to students during lessons and activities.
- Participated in professional development workshops to improve teaching techniques.
- Applied positive reinforcement to redirect negative behaviors.
- Created and maintained positive relationships with students, parents, and colleagues.
- Offered students personalized educational, behavioral, and emotional support.
- Helped implement behavior management strategies for individual students.
- Assisted teachers with planning and preparing lessons for students.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Supervised small groups of students during instruction time.
- Ensured that all safety regulations were followed in the classroom environment.
- Communicated and collaborated well with educators from various grade levels.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
Education
Associate of Arts - Theater/Communications/Public Speaking
Riverland Community College
Austin04-2017
Skills
- Business planning
- Financial management
- Contract negotiation
- Operations oversight
- Product development
- Customer relationship management
- Team leadership
- Entrepreneurial and innovative
- Visionary leadership
- Growth mindset
Certification
Food Safety Manager
Timeline
Founder/CEO
Boujee Bagels & Coffee Co.
03.2024 - Current
General Manager
Pizza Ranch
10.2013 - 03.2024
Owner/Operations
T.G. Landscaping
02.2007 - 05.2013
Special Ed Paraprofessional
SMEC
01.2006 - 03.2013
Associate of Arts - Theater/Communications/Public Speaking
Riverland Community College