Tristyn Wolner
Redwood Falls,MN
Summary
Dynamic customer service professional with a proven track record at the City of Redwood Falls, excelling in conflict resolution and fostering loyalty. Skilled in program leadership and adaptive coaching, I enhance team bonding and player development, ensuring a supportive environment that promotes individual growth and satisfaction.
Overview
2
2
years of professional experience
Work History
Assistant Hockey Coach
Reed Enterprises
10.2023 - Current
- Assisted head coach in designing practice sessions focused on skill development and tactical understanding.
- Increased player retention by creating a supportive atmosphere focused on individual growth and development.
- Established strong relationships with athletes and families, ensuring their support throughout the season.
Customer Service Representative
City of Redwood Falls
05.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Concessions Cashier
City of Redwood Falls/Aquatic Center
05.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Responded to customer complaints to help resolve issues.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Operated POS systems proficiently for accurate order processing and payment collection.
Youth Soccer Coach
City of Redwood Falls
04.2024 - Current
- Promoted good sportsmanship and fostered a positive team environment by modeling respectful behavior both on and off the field.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Developed strong communication channels with parents, providing regular updates on player progress and addressing concerns promptly.
Youth Soccer Referee
City of Redwood Falls
04.2024 - Current
- Displayed respect to coaches, participants and parents to promote positive playing environment.
- Encouraged respectful behavior from coaches and players alike by setting an example of professionalism throughout matches.
- Demonstrated flexibility with scheduling demands to accommodate varying match times at different locations.
- Eliminated favoritism by adhering to established rules and calling games fairly.
Education
Earning Diploma - General
Redwood Valley High School
Redwood Falls, MN05.2026
Skills
- Customer service
- Community involvement
- Positive reinforcement
- Strong leadership
- Player development
- Team bonding
- Parent communication
- Program leadership
- Skill development
- Adaptive coaching style
Timeline
Customer Service Representative
City of Redwood Falls
05.2024 - Current
Concessions Cashier
City of Redwood Falls/Aquatic Center
05.2024 - Current
Youth Soccer Coach
City of Redwood Falls
04.2024 - Current
Youth Soccer Referee
City of Redwood Falls
04.2024 - Current
Assistant Hockey Coach
Reed Enterprises
10.2023 - Current
Earning Diploma - General
Redwood Valley High School
Similar Profiles
Kayla FlemingKayla Fleming
Customer Service Representative at A&A Reed EnterprisesCustomer Service Representative at A&A Reed Enterprises
Brenda MartinezBrenda Martinez
Sr. Account Manager at Werner Enterprises (Reed TMS)Sr. Account Manager at Werner Enterprises (Reed TMS)
Nedim CajicNedim Cajic
Carrier Sales Representative at Reed TMS Logistics / Werner EnterprisesCarrier Sales Representative at Reed TMS Logistics / Werner Enterprises
Michelle LammersMichelle Lammers
Revenue Integrity Specialist at CentrCareRevenue Integrity Specialist at CentrCare
ERICA PLAETZERICA PLAETZ
Daycare Provider at Self EmployedDaycare Provider at Self Employed