Tu Trinh
Blaine,MN
Summary
A detail-oriented team player possessing strong organizational skills and the ability to manage multiple projects simultaneously with high accuracy. Seeking to secure and sustain a full-time position that presents professional challenges and makes use of interpersonal, time management, and problem-solving skills. Boasting over 4 years of experience as a delivery person for a range of small to large companies, committed to meeting or surpassing both employer and customer expectations. Effectively with teams, offering advice and tips, and am adaptable to changing schedules and delivery routes. I consistently address customer frustrations with professionalism and a positive attitude.
Overview
9
9
years of professional experience
Work History
Courier
Federal Express
05.2022 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Improved company reputation with consistent, reliable services
Operation Specialist
U.S. Navy Reserve, NAS
01.2022 - Current
- Supported mission success with detailed pre-flight briefings covering essential information on weather, routes, and threats.
- Optimized aircraft scheduling through careful planning, resulting in increased operational efficiency.
- Demonstrated adaptability by quickly learning new software systems and technologies to support evolving air operations requirements.
- Assisted in the development of contingency plans for various scenarios, helping maintain readiness for unforeseen events or emergencies.
- Monitored airspace activity around military installations, identifying potential security threats or unauthorized access attempts.
Courier
FedEx Ground
02.2020 - 05.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Followed company policies and procedures during shift.
Infantryman
U.S. Army Active Duty
09.2015 - 12.2020
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
- Improved mission success rates with meticulous planning and execution of combat drills.
Education
Associate of Science - Machine Technology
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Time Management
- Decision-Making
- Analytical Thinking
- Professionalism
- Dispatch Collaboration
AI
Using AI on daily hobby
Compose AI
Chat GPT
Languages
Vietnamese
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Courier
Federal Express
05.2022 - Current
Operation Specialist
U.S. Navy Reserve, NAS
01.2022 - Current
Courier
FedEx Ground
02.2020 - 05.2022
Infantryman
U.S. Army Active Duty
09.2015 - 12.2020
Associate of Science - Machine Technology
Minneapolis Community And Technical College
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