Twyla Bennett

Working in the Stop and Shop front end Enabled me to acquire many skills such as: Cashiering, Bagging, Self Checkout, and Online Customer Shopping. I have even worked for the Floral and Grocery departments.

Treating the customer with respect and great service, along with good work ethic and communication has been an important part of my time working with Stop and Shop.

• Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Provided excellent customer service, consistently receiving positive feedback from customers.

Working at the Lansdowne pub showed me how to adapt to a fast-pace environment, organize wait times, to go orders, and seat sections while always catering to the customers needs and answering questions.

• Greeted guests warmly upon arrival, seating them promptly.
• Performed cleaning duties such as wiping down tables and sweeping floors.
• Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.