TyJae Williams
Minneapolis
Summary
Ambitious and results-oriented professional with a background as a collegiate athlete at Concordia University St. Paul has a degree in Human Resource Management. Proven ability to lead, compete, and perform at a high level in demanding environments. Brings hands-on experience in automotive sales, retail leadership, and operations management, with a track record of driving performance, improving customer satisfaction, and leading teams to exceed expectations.
Recognized for strong communication, strategic problem-solving, and the ability to adapt quickly while maintaining focus on results. Adept at building relationships, influencing outcomes, and creating efficient, team-driven solutions that support both customer success and business growth.
Overview
3
3
years of professional experience
Work History
Car Salesperson
Buerkle Hyundai
Saint Paul
09.2025 - 05.2026
- Assisted customers in selecting vehicles aligned with preferences and needs.
- Explained financing options to facilitate seamless customer purchases.
- Managed vehicle inventory and tracked incoming stock shipments.
- Collaborated with service department to resolve post-sale customer concerns.
- Developed expertise in vehicle specifications and market trends for effective selling.
- Maintained a clean, organized showroom to enhance overall customer experience.
- Completed paperwork accurately before submission to finance office.
- Prepared sales contracts, collected payments, and coordinated vehicle delivery.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Operational Manager
Tumi
Saint Paul
12.2024 - 08.2025
- Directed day-to-day operations by implementing short-term and long-term strategies aligned with business plan and profitability goals.
- Managed daily operations to ensure efficient workflow and team collaboration.
- Coordinated logistics and scheduling to optimize resource allocation and improve operational efficiency.
- Implemented process improvements that enhanced service delivery and minimized downtime.
- Oversaw inventory management and maintained stock levels for smooth operations.
- Collaborated with cross-functional teams to address operational challenges effectively.
- Trained staff on standard operating procedures and best practices for efficiency.
- Developed training materials to support staff development and operational excellence.
- Managed staffing needs through recruitment, selection, onboarding, and training.
Assistant Store Manager
At Home Decor Superstore
St. Paul
01.2023 - 10.2024
- Assisted in managing daily store operations and staff scheduling.
- Supported the store manager in developing promotional events and campaigns.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Trained new employees on company policies and customer service standards.
- Monitored sales floor activities to boost customer engagement and satisfaction.
- Implemented merchandising strategies to enhance product display and visibility.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Coordinated inventory management to ensure stock availability and accuracy.
- Conducted regular audits of stock levels to minimize losses and discrepancies.
- Oversaw daily cash handling procedures and reconciled discrepancies.
- Resolved customer inquiries and complaints effectively to maintain loyalty.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Mentored employees to drive sales through effective upselling and cross-selling techniques.
Education
Bachelor of Human Resources Management - Minor in Mathematics
Concordia University
true12-2026
Diploma -
Fulshear High School
Fulshear, Tx05-2022
Skills
- Lead generation
- Sales operations management
- Product knowledge
- Customer service
- Sales strategy
- Closing oversight
- Sales shift planning
- Appointment scheduling
- Inventory management
- Customer relations
- Sales team collaboration
- Team collaboration
- Staff management
- Time management
- Money handling
- Microsoft office expertise
- Strategic thinking
- Problem-solving
- Decision-making
- Team motivation
- Staff development
- Adaptability and flexibility
- Excellent written and verbal communication
- Communication skills
Timeline
Car Salesperson
Buerkle Hyundai
09.2025 - 05.2026
Operational Manager
Tumi
12.2024 - 08.2025
Assistant Store Manager
At Home Decor Superstore
01.2023 - 10.2024
Bachelor of Human Resources Management - Minor in Mathematics
Concordia University
Diploma -
Fulshear High School