Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tyler Kanalas

Welcome

Summary

In high school, I took four years of Criminal Justice. I began my career at a law firm right after high school, where I learned the fundamentals, including customer service, mail sorting, client intake, filing, and other essential administrative skills. I have worked in and around this industry for most of my adult life. This field continues to interest me, and I am committed to furthering my education, expanding my knowledge, and growing within the insurance industry. I went on to expand my knowledge by entering the medical field, focusing primarily on personal injury-related cases. I wanted to gain insight into how the medical field addresses these incidents, as I believe that understanding different perspectives is essential. I later relocated to South Florida, returned to the legal field, and continued to grow professionally from there.

Overview

9
9
years of professional experience

Work History

Dispatch Assistant/Bills and balances

Commodity Services Inc.
Fairmont
07.2021 - 06.2025

Multiline phone system, scheduling, routing calls, typing, and tracking products throughout the U.S. and Canada. Customs handling of imports and exported freights, managing the movement of goods in and out of the U.S., scanning, filing proof of delivery, and organic paperwork, monitoring and tracking of cargo vehicles, and multi-party communications.

Processed invoices from trucking companies, ensuring accuracy in product details, weight, and compliance with customer policies, and coordinated with trucking companies to guarantee the timely receipt of essential paperwork in order to facilitate and export payment.

Receptionist/ Clent intake/ Bills and Balances

Anidjar and Levine PA
Fort Lauderdale
01.2019 - 01.2021

Multiline phone system, routing calls, drafting and dispatching attorney decline and drop letters to insurance companies, clients, doctors, and other law professionals, greeting clients, providing accommodations, conducting CD transfers, preparing new client packages, and sending out invoice checks.

Point of contact for client settlement checks, medical care provider checks, and insurance company refund checks. Track, organize, scan, and electronically save all documents related to settlements, reductions, waivers, and payments for client files. Responsible for preparing closed cases for archive, including, but not limited to, providing insurance companies with signed releases. Assisting the accounting supervisor with tracking medical provider balances, requesting reductions, and waivers, as well as notarizing necessary settlement paperwork.

Receptionist/Patient Intake Coordinator/Referral Services Coordinator

Advantacare Multi-specialty Group
Daytona Beach
02.2016 - 01.2019

Multi-line phone system, scheduling, routing calls, typing, filing, creating new patient accounts, patient check-in, patient check-out, verifying patient accounts, verifying legal counsel, as well as the insurer information and demographic input. Coordinated and dispatched referrals to appropriate healthcare providers, ensuring timely patient care. Requesting and obtaining necessary external medical records to facilitate comprehensive patient care. Logged medication details systematically to maintain precise patient records.

Education

High School Diploma -

New Smyrna Beach Highschool
New Smyrna Beach
06-2013

Skills

  • Customer relationship management
  • Call routing
  • Invoice accuracy
  • Schedule management
  • Attention to detail
  • Deadline orientation
  • Document tracking
  • Problem solving
  • Billing processing
  • Customs handling
  • Time management
  • Data entry efficiency

Languages

Spanish
Limited

Timeline

Dispatch Assistant/Bills and balances

Commodity Services Inc.
07.2021 - 06.2025

Receptionist/ Clent intake/ Bills and Balances

Anidjar and Levine PA
01.2019 - 01.2021

Receptionist/Patient Intake Coordinator/Referral Services Coordinator

Advantacare Multi-specialty Group
02.2016 - 01.2019

High School Diploma -

New Smyrna Beach Highschool
Tyler Kanalas