In high school, I took four years of Criminal Justice. I began my career at a law firm right after high school, where I learned the fundamentals, including customer service, mail sorting, client intake, filing, and other essential administrative skills. I have worked in and around this industry for most of my adult life. This field continues to interest me, and I am committed to furthering my education, expanding my knowledge, and growing within the insurance industry. I went on to expand my knowledge by entering the medical field, focusing primarily on personal injury-related cases. I wanted to gain insight into how the medical field addresses these incidents, as I believe that understanding different perspectives is essential. I later relocated to South Florida, returned to the legal field, and continued to grow professionally from there.
Multiline phone system, scheduling, routing calls, typing, and tracking products throughout the U.S. and Canada. Customs handling of imports and exported freights, managing the movement of goods in and out of the U.S., scanning, filing proof of delivery, and organic paperwork, monitoring and tracking of cargo vehicles, and multi-party communications.
Processed invoices from trucking companies, ensuring accuracy in product details, weight, and compliance with customer policies, and coordinated with trucking companies to guarantee the timely receipt of essential paperwork in order to facilitate and export payment.
Multiline phone system, routing calls, drafting and dispatching attorney decline and drop letters to insurance companies, clients, doctors, and other law professionals, greeting clients, providing accommodations, conducting CD transfers, preparing new client packages, and sending out invoice checks.
Point of contact for client settlement checks, medical care provider checks, and insurance company refund checks. Track, organize, scan, and electronically save all documents related to settlements, reductions, waivers, and payments for client files. Responsible for preparing closed cases for archive, including, but not limited to, providing insurance companies with signed releases. Assisting the accounting supervisor with tracking medical provider balances, requesting reductions, and waivers, as well as notarizing necessary settlement paperwork.
Multi-line phone system, scheduling, routing calls, typing, filing, creating new patient accounts, patient check-in, patient check-out, verifying patient accounts, verifying legal counsel, as well as the insurer information and demographic input. Coordinated and dispatched referrals to appropriate healthcare providers, ensuring timely patient care. Requesting and obtaining necessary external medical records to facilitate comprehensive patient care. Logged medication details systematically to maintain precise patient records.