Tyler Lewis
Zimmerman
Summary
Dynamic hardscaper with extensive experience at WW Services, excelling in heavy machinery operation and quality inspections. Proven ability to enhance customer satisfaction through effective communication and timely project completion. Skilled in paver installation and site assessment, consistently maximizing team performance and ensuring adherence to design specifications.
Overview
7
7
years of professional experience
Work History
Hardscaper
WW Services
04.2022 - Current
- Operated heavy machinery for efficient installation of pavers and retaining walls.
- Collaborated with team members to execute hardscape designs according to project specifications.
- Assessed site conditions to determine optimal material usage and project feasibility.
- Maintained equipment and tools, ensuring safety standards were met consistently.
- Conducted quality inspections to ensure adherence to design specifications and client expectations.
- Enhanced customer satisfaction through effective communication and timely project completion.
- Used rakes and shovels to spread, level and smooth concrete.
- Improved team performance through consistent communication, clear expectations, and ongoing training in hardscape techniques.
- Maximized efficiency on job sites by maintaining clean workspaces, organizing tools/materials properly, and delegating tasks based on individual strengths within the team.
- Continually updated knowledge of industry trends, tools, and techniques through ongoing professional development opportunities.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
Sales Associate
Coborn's Superstore
01.2019 - 04.2022
- Enhanced customer satisfaction through personalized service and product recommendations.
- Trained new sales associates on product knowledge and effective sales techniques.
- Analyzed customer feedback to identify trends and improve service offerings.
- Collaborated with management on promotional events to drive foot traffic and sales.
- Streamlined checkout processes, reducing wait times and improving customer experience.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School Diploma -
Princeton High School
Princeton, MNNo Degree - Psychology
Anoka-Ramsey Community College
Minneapolis, MNSkills
- Heavy machinery operation
- Hardscape installation
- Site assessment
- Equipment maintenance
- Quality inspection
- Customer communication
- Time management
- Problem resolution
- Driver's license
- Grading and leveling
- First aid training
- Paver installation
- Outdoor lighting installation
- Planting
- Hardscape repair
- Walkway installation
- Fire pit construction
- Strong work ethic
- Using hand tools
- Verbal and written communication
- Heavy lifting
- Maintaining equipment
- Tree removal
- Physically fit
- Weather tolerance
- Planting flowers and bushes
- Pruning and hedging
- Sod laying
Timeline
Hardscaper
WW Services
04.2022 - Current
Sales Associate
Coborn's Superstore
01.2019 - 04.2022
High School Diploma -
Princeton High School
No Degree - Psychology
Anoka-Ramsey Community College