Tyler Maki
MINNEAPOLIS
Summary
Logistics expert with solid track record in managing supply chains and streamlining operations. Strong focus on team collaboration and adaptability to changing needs. Skilled in inventory management, vendor coordination, and transportation logistics. Reliable and results-oriented professional driven to optimize processes and achieve organizational goals.
Overview
8
8
years of professional experience
Work History
Sales Representative
Ecoshield
Oakdale, MN
03.2025 - Current
- Developed strong product knowledge to effectively communicate features and benefits to clients.
- Executed targeted sales strategies, enhancing customer engagement and relationship building.
- Collaborated with team members to streamline communication processes and improve overall efficiency.
- Identified customer needs through active listening, leading to tailored solutions that drive satisfaction.
- Utilized CRM software to track sales activities and maintain accurate client records for follow-up actions.
- Participated in regular sales meetings, contributing insights on market trends and competitor activities for strategic planning.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Exceeded sales targets through effective planning and goal setting.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Negotiated prices, terms of sales and service agreements.
Sales Representative
St. Paul Abrasives
Saint Paul, MN
02.2024 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed strong product knowledge to effectively communicate features and benefits to clients.
- Collaborated with team members to streamline communication processes and improve overall efficiency.
- Negotiated prices, terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Logistics Coordinator
Waymouth Farms
New Hope, MN
04.2018 - 02.2024
- Coordinated logistics operations to ensure timely delivery of products to clients.
- Managed inventory levels using advanced tracking systems to optimize supply chain efficiency.
- Collaborated with cross-functional teams to streamline shipping processes and reduce lead times.
- Developed and implemented standard operating procedures for enhanced operational consistency.
- Analyzed transportation data to identify cost-saving opportunities and improve service quality.
- Oversaw vendor relationships, negotiating contracts to secure favorable terms and conditions.
- Tracked orders and notified customers of status or potential delays.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Streamlined shipment processes, resulting in fewer errors and increased customer satisfaction.
- Organized back-office support for field operations, contributing to smoother project execution.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Identified opportunities for inventory reductions.
- Studied data to identify trends and patterns in transportation activity.
- Created reports to provide insights into logistics operations and performance.
- Analyzed customer requirements and provided customized logistics solutions.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Monitored and adjusted inventory levels according to demand.
Education
Bachelor of Science - Business Analytics
University of Minnesota Duluth
Duluth, MN04-2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales closing
- Problem-solving
- Decision-making
- Logistics analysis
- Shipment coordination
- Shipment tracking
- Invoicing and shipping documentation
- Transportation planning
- Transportation management
- Supply chain operations
- Inventory management
- Analytical thinking
- Sales support
- Client relations
- Business intelligence
- Data integration
- Statistical analysis
- Data acquisitions
- Teamwork and collaboration
- Time management
- Attention to detail
- Multitasking
Timeline
Sales Representative
Ecoshield
03.2025 - Current
Sales Representative
St. Paul Abrasives
02.2024 - 03.2025
Logistics Coordinator
Waymouth Farms
04.2018 - 02.2024
Bachelor of Science - Business Analytics
University of Minnesota Duluth