Tyler Neu
Eagan
Summary
Dynamic professional with a proven track record at Lampert Lumber and ABC Supply, specializing in customer service and sales strategies. Achieved significant improvements in order processing efficiency and customer satisfaction through enhanced client relations and streamlined procurement processes. Strong problem-solving abilities and effective verbal communication skills contribute to success in fast-paced environments. Committed to leveraging expertise in fostering growth within customer-centric operations.
Overview
10
10
years of professional experience
Work History
Window Estimator/ Back up Delivery Service Manager
ABC Supply
Eagan
05.2025 - Current
- Evaluating customer preferences and advising on appropriate products and solutions concerning windows and doors.
- Calculate quotes for windows and doors according to customer specifications while providing recommendations based on customer preferences.
- Tackle service issues immediately as they occur.
- Coordinate scheduling and routing of product deliveries for optimal transport efficiency, while
monitoring truck loads to ensure compliance with safety standards.
Sales Associate
Lampert Lumber
02.2022 - 04.2025
- Responds to customer inquiries regarding product selection, price, quotes complaints and scheduling
- Coordinate purchase and delivery of special-order products along with pricing and availability
- Performs take-offs, quotes and beam calculations
- Attends assigned training on special products to obtain product knowledge
Assistant Equipment Manager
Minnesota State University Mankato
08.2015 - 03.2021
- Fit, cleaned and repaired equipment in accordance with Athletic equipment managers associations standards
- Assisted in maintaining accurate and up to date inventory records for 18 collegiate sports utilizing sportssoft
- Supported head coaches and support staff in procurement activities to ensure necessary stock levels of game day and practice equipment
Education
Bachelor of Science - Sports Management, marketing
MInnesota State University Mankato
Skills
- Customer service
- Conflict resolution
- Order processing
- Negotiation tactics
- Relationship building
- Time management
- Problem-solving
- Positive and professional
- Goal oriented
- Verbal/written communication
Accomplishments
- June 2024 Employee of the Month at Lampert Lumber - Apple Valley
Timeline
Window Estimator/ Back up Delivery Service Manager
ABC Supply
05.2025 - Current
Sales Associate
Lampert Lumber
02.2022 - 04.2025
Assistant Equipment Manager
Minnesota State University Mankato
08.2015 - 03.2021
Bachelor of Science - Sports Management, marketing
MInnesota State University Mankato