Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Tyler Whitehead

Minneapolis

Summary

Dynamic professional with a proven track record at Orion Corporation of Minnesota, excelling in crisis management and collaborative teamwork. Recognized for enhancing client wellness through effective communication and organizational strategies. Committed to fostering positive environments and driving team performance, ensuring high standards of service and care.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Orion Corporation of Minnesota
06.2024 - 07.2025
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Sales Associate (Tech)

Target
08.2021 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Maintenance Crew Member

Oneka Ridge Golf Course
05.2021 - 05.2023
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Golf Pro Shop Assistant

Manitou Ridge Golf Course
09.2019 - 03.2022
  • Developed strong relationships with vendors to secure favorable pricing on merchandise orders while maintaining quality standards.
  • Implemented targeted marketing initiatives to raise awareness about special promotions or upcoming events at the golf facility.
  • Supported the Golf Pro with lesson scheduling and coordination, increasing student enrollment and retention rates.
  • Assisted customers with equipment selection, ensuring appropriate fit and functionality for their individual needs.

Team Lead

Culver's Restaurant
05.2018 - 05.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.

Education

No Degree - Associate of Sciences

Century College
White Bear Lake, MN

No Degree - Chemical Engineering

University of Minnesota - Duluth
Duluth, MN

Skills

  • Collaborative teamwork
  • Interpersonal skills enhancement
  • Crisis management
  • Organizational time strategies

Accomplishments

  • Passed Minnesota Health and Life Insurance Certification Test as of 06/09/2025

Certification

  • PCW - Personal Care Worker

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Direct Support Professional

Orion Corporation of Minnesota
06.2024 - 07.2025

Sales Associate (Tech)

Target
08.2021 - 06.2024

Maintenance Crew Member

Oneka Ridge Golf Course
05.2021 - 05.2023

Golf Pro Shop Assistant

Manitou Ridge Golf Course
09.2019 - 03.2022

Team Lead

Culver's Restaurant
05.2018 - 05.2021

No Degree - Associate of Sciences

Century College

No Degree - Chemical Engineering

University of Minnesota - Duluth
Tyler Whitehead