Tyler Thoennes
Blaine
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Order Pick Up & Delivery Team Member
Menards
03.2025 - Current
- Processed picking up products of having materials delivered as quick and efficient as possible.
- Pulled order for delivery and Buy Online-Pick Up at Store orders.
- Worked effectively in fast-paced environments.
- Assisted customers with friendly service to ensure a great experience.
- Proven ability to learn quickly and adapt to new situations.
- Operated forklifts and pallet jacks to efficiently load and unload merchandise.
- Assisted customers in locating products, enhancing overall shopping experience.
Crew Member
Dairy Queen
05.2021 - 05.2023
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Responsible for opening and closing operations efficiently at the end of each shift.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Resolved customer complaints quickly and professionally, ensuring repeat patronage.
- Mentored new team members to enhance skill development and improve performance
- Trained new crew members on procedures, promoting a safe and productive work environment.
- Collaborated with team members to meet daily operational goals and maintain workflow efficiency.
Education
Bachelor of Science - Cybersecurity
University of Northwestern
St. Paul, MN05.2027
Bachelor of Science - Computer And Information Systems Security
Minnesota State University, Mankato
Mankato, MN08-2024
Skills
- Skilled in Java, Python, and JavaScript
- Expertise in database management and optimization
- Proficient in troubleshooting across Windows and Linux environments
- Experienced in network diagnostics and resolution using tools with Wireshark and Nmap
- Strong focus on customer-centric technical support and issue resolution
- Problem-solving, Clear communication, Team collaboration, Detail-orientation, Time management
Certification
CompTIA A+ Certification (2025)
Relevant Coursework
Intro to Cyber Security, Principles of IT Security, Route Switching, Wireless Essentials, and AP Computer Science
Timeline
Order Pick Up & Delivery Team Member
Menards
03.2025 - Current
Crew Member
Dairy Queen
05.2021 - 05.2023
Bachelor of Science - Cybersecurity
University of Northwestern
Bachelor of Science - Computer And Information Systems Security
Minnesota State University, Mankato
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