Tyon Mayfield
Brooklyn
Summary
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
12
12
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2023 - 02.2025
- Surveillance and Patrols:Regularly patrolling assigned areas on foot or in a vehicle, observing for suspicious behavior, and maintaining awareness of surroundings.
- Access Control:Checking identification, verifying authorization, and controlling entry and exit points to the premises.
- Incident Reporting:Documenting any unusual activity, property damage, security breaches, or potential threats, and reporting them to appropriate personnel.
- Emergency Response:Responding promptly to alarms, disturbances, and emergencies, taking necessary actions to ensure safety and contacting emergency services when needed.
- Log Keeping:Maintaining detailed logs of activities, incidents, and unusual occurrences.
Customer Service Representative
Comcast
01.2018 - 11.2019
- Educated customers about billing, payment processing and support policies and procedures.
- Promoted available products and services to customers during service, account management and order calls.
- Met customer call guidelines for service levels, handle time and productivity.
Active Sales Representive
Comcast Xfinity
11.2012 - 05.2017
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Personal Banker
Guaranty Trust Bank
04.2014 - 08.2016
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Achieved consistent recognition as top sales performer.
Education
High School Diploma -
Tartan Senior High School
Oakdale, MN06.2009
Skills
- Sales expertise
- Professional telephone demeanor
- Strategic sales knowledge
- Account management
- Money handling abilities
Timeline
Security Officer
Allied Universal Security Services
06.2023 - 02.2025
Customer Service Representative
Comcast
01.2018 - 11.2019
Personal Banker
Guaranty Trust Bank
04.2014 - 08.2016
Active Sales Representive
Comcast Xfinity
11.2012 - 05.2017
High School Diploma -
Tartan Senior High School
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