Un-Ja Curington
Minneapolis
Summary
Innovative professional with years of diverse experience. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational growth with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
RSR Delivery
Amazon
11.2025 - Current
- Operated material handling equipment to efficiently transport packages within the warehouse.
- Sorted and categorized packages for timely processing and distribution.
- Conducted quality checks to ensure accuracy and compliance with safety standards.
- Collaborated with team members to optimize workflow and minimize delays.
PCA
CareView
10.2023 - Current
- Delivered compassionate personal care services to clients, ensuring comfort and dignity.
- Assisted clients with daily living activities, promoting independence and well-being.
- Coordinated medication reminders and health monitoring to enhance client safety.
- Developed individualized care plans in collaboration with healthcare professionals.
- Earned HHA & CNA through company as well
Assistant Manager
Oreilly's Auto Parts
10.2024 - 05.2025
- Mentored team members to enhance product knowledge and customer service skills.
- Streamlined inventory management processes, reducing stock discrepancies and improving order accuracy.
- Developed training materials and conducted workshops to onboard new employees effectively.
- Analyzed sales data to identify trends and recommend strategic product placements.
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Certified Personal Care Assistant (PCA)
Best Care Home Health
Minneapolis, MN
05.2017 - 10.2023
- Transporting clients to & from appointments as well as daily engagements.
- Monitored patient health status, reporting changes to healthcare professionals.
- Advocated for client rights and preferences within the healthcare system.
- Maintained a positive working relationship with patients, families, and other Care Assistants.
- Executed lifting and moving of loads up to 150 pounds as necessary.
- Assisted clients with daily living activities, ensuring comfort and dignity.
Auto Dealer Services
Wells Fargo
Minneapolis, MN
06.2019 - 01.2020
- Accepted payments on cars, dealerships, and insurance
- Oversaw inventory processes ensuring accuracy and timely reporting.
- Enhanced dealership reputation through consistent delivery of high-quality service and commitment to customer satisfaction.
- Assisted clients in understanding complex financing options available to them, allowing informed decision-making during their purchasing experience.
Target Corporate Services Representative
Target
Minneapolis, MN
08.2017 - 01.2018
- Responded to questions from both customers and sales representatives
- Investigated order entry errors, damaged products, and mistakes to ensure they were corrected
- Processed transactions accurately, ensuring efficient check-out experiences for guests.
- Delivered exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Outbound Call Center Representative
Thrivent Financial
Minneapolis, MN
06.2016 - 09.2017
- Contacted potential customers about receiving insurance from Thrivent Financial
- Handled multiple tasks, including calling and putting information in a computer for records
- Understood what was included in different plans to give customers accurate information
Caregiver
Self Employed
Brooklyn Center, MN
06.2012 - 2016
- Observe and monitor children's activities and ensure their safety
- Tutor children and help with homework
- Instruct children in health and personal habits, including healthy eating, resting, and hygiene
Education
Twin Cities Rise
01-2022
High School Diploma - undefined
Fridley High School
06.2016
Construction Engineering
Summit Academy
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Organizational skills
- Calm under pressure
- Organization and time management
- Technical Support
- Microsoft(word,outlook,office)
Accomplishments
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer service- Proficient
Certification
- Empowered Call Center Training
- Minneapolis, MN
- October 2019 - present
- Learning principles and customer Service Applications, Call Center Terminology and exploring productivity metrics and new economy service expectations.
- 21st Century Skills Development and Application; Including Teamwork, Critical-Thinking and Problem Solving, Collaboration and Creativity; and Communication
- Enhancing Emotional Intelligence by focusing on self-awareness and relationship management skills for personal and professional development applied to a call center setting.
- 42 Hour Competency-Based Certification.
- CPR Certified
- PCA caregiver state certified 2016 - present
Languages
Chinese (Mandarin)
Limited Working
Timeline
RSR Delivery
Amazon
11.2025 - Current
Assistant Manager
Oreilly's Auto Parts
10.2024 - 05.2025
PCA
CareView
10.2023 - Current
Auto Dealer Services
Wells Fargo
06.2019 - 01.2020
Target Corporate Services Representative
Target
08.2017 - 01.2018
Certified Personal Care Assistant (PCA)
Best Care Home Health
05.2017 - 10.2023
Outbound Call Center Representative
Thrivent Financial
06.2016 - 09.2017
Caregiver
Self Employed
06.2012 - 2016
High School Diploma - undefined
Fridley High School
Twin Cities Rise
Construction Engineering
Summit Academy