Summary
Overview
Work History
Education
Skills
Timeline
Generic

Usub Mohamed

Saint Paul,MN

Summary

Professional Summary

Detail-oriented Human Services student with healthcare and human services experience in scheduling, intake documentation, client coordination, and administrative support. Skilled in managing confidential information, handling high-volume phone communication, and coordinating schedules between staff and clients. Strong organizational and communication skills with experience in fast-paced healthcare settings.

Overview

4
4
years of professional experience

Work History

Staffing Coordinator

Lifespark
02.2022 - 04.2025

Staffing Coordinator – Assisted Living

Lifespark Senior Living
Minnesota

  • Coordinated daily staffing coverage for assisted living facilities to ensure adequate staff-to-resident ratios
  • Managed call-ins, absences, and shift changes while communicating updates to leadership and care staff
  • Scheduled staff shifts and adjusted assignments based on census and operational needs
  • Served as a central point of contact for staff regarding scheduling, coverage, and availability
  • Maintained accurate staffing records while handling confidential employee information
  • Used strong organization, time management, and communication skills in a fast-paced healthcare environment

Case Manager Coordinator

Crstal Wellness Center
07.2025 - 11.2025

Human Services Intern – Crystal Wellness Center
St. Paul, MN

  • Completed client intakes and maintained accurate documentation in compliance with confidentiality standards
  • Scheduled appointments and coordinated services between clients and staff
  • Answered and made professional phone calls to support daily operations
  • Assisted with case management tasks and administrative support
  • Managed multiple tasks efficiently

Employee Service Representative

intergrity quality care
Bloomington, MN
03.2023 - 05.2025

Employment Services Support – Integrity Quality Care
St. Paul, MN

  • Assisted clients with job searches, resume building, and interview preparation
  • Coordinated communication between clients and case managers
  • Maintained records, tracked progress, and updated documentation
  • Provided administrative and scheduling support while handling sensitive client information

Education

Bachelor of Science - Human Services

Metropolitan State University
Saint Paul, MN
12-2025

Skills

  • Staffing coordination & scheduling
  • Managing call-ins and coverage changes
  • Clerical & administrative support
  • Phone and email communication
  • Confidential documentation
  • Time management & multitasking
  • Microsoft Outlook, Teams, Excel (basic)
  • Healthcare & human services experience

Timeline

Case Manager Coordinator

Crstal Wellness Center
07.2025 - 11.2025

Employee Service Representative

intergrity quality care
03.2023 - 05.2025

Staffing Coordinator

Lifespark
02.2022 - 04.2025

Bachelor of Science - Human Services

Metropolitan State University
Usub Mohamed