Overview
Work History
Education
Skills
Languages
Shadowing Experience
Timeline
Generic
Valeria J. Lopez

Valeria J. Lopez

Minneapolis

Overview

8
8
years of professional experience

Work History

Pharmacy Assistant

Hennepin Healthcare
07.2024 - Current


  • Applied pharmacy point-of-sale systems to handle transactions and ensure accurate billing.
  • Operated pharmacy management software to efficiently process prescriptions and maintain patient records.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Translated consultations from pharmacists and interpreted from patients who could not speak English.

Medical Assistant

Rivera Chiropractic Center
01.2024 - 06.2024
  • Provided ultrasound and EMS therapies to treat people who experienced pain due an injury.
  • Instructed patients on post-procedure care to support recovery and adherence to medical advice.
  • Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Team Member

Target
07.2023 - 12.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Crew Leader

Pancheros
01.2017 - 01.2020
  • This position was focused on ensuring that everything was moving at a steady pace when it came to preparation, costumer service, and maintenance.
  • Although this position was leadership-based, my main focus was always the interaction with my crew members, and costumers.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.

Education

Bachelor of Arts - Human Physiology

University of Minnesota
Minneapolis, MN
06-2027

High School Diploma -

St. Anthony Village High School
St Anthony Village, Minnesota
06-2023

Skills

  • Stocking shelves
  • Answering customer questions
  • Data entry
  • Product restocking
  • HIPAA compliance
  • Epic software knowledge
  • Translation
  • Active listening
  • Patient scheduling
  • Medical terminology knowledge
  • Direct patient care
  • Clinical documentation

Languages

Spanish
Native or Bilingual

Shadowing Experience

During my visits to Mexico, I had the privilege of shadowing numerous medical professionals within the Mexican Institute of Social Security (IMSS) in Zacatecas, Mexico. These individuals demonstrated the efficient delivery of medical care and emphasized the great importance of providing high-quality care to my community. Beyond clinical shadowing, I also had the opportunity to visit and interact with administrative officers responsible for research initiatives across the state. Their insights provided me with a comprehensive understanding of the healthcare industry.

Timeline

Pharmacy Assistant

Hennepin Healthcare
07.2024 - Current

Medical Assistant

Rivera Chiropractic Center
01.2024 - 06.2024

Team Member

Target
07.2023 - 12.2023

Crew Leader

Pancheros
01.2017 - 01.2020

Bachelor of Arts - Human Physiology

University of Minnesota

High School Diploma -

St. Anthony Village High School

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Valeria J. Lopez