Valerie LaBerge
Saint Michael
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Cub Foods
06.2020 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Participated in team meetings and staff training sessions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Education
Photography Degree - Photography
Anoka Ramsey Community College
Anoka, MNPhotography Diploma - Photography
Dakota County Technical College
Rosemount, MN05-2024
High School Diploma -
Saint Michael Alberville High School
Saint Michael, MN06-2020
Skills
- Customer service expertise
- Sales experience
- Product picking
- E-commerce
- Customer service
- Prioritizing orders
- Product knowledge
- Problem-solving
- Teamwork and collaboration
- Strong work ethic
- Multitasking and organization
- Product recommendations
- Attention to detail
Timeline
Online Personal Shopper
Cub Foods
06.2020 - Current
Photography Degree - Photography
Anoka Ramsey Community College
Photography Diploma - Photography
Dakota County Technical College
High School Diploma -
Saint Michael Alberville High School
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