Valerie Romanoski
Blaine
Summary
Results-driven professional with extensive experience in facility operations, compliance management and program growth. Known for fostering strong relationships with teammates, patients and providers and implementing strategic plans that reduce costs and enhance service delivery. Committed to continuous process improvement teamwork, and mentorship.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Facility Administrator
DaVita
Blaine
03.2018 - Current
- Collaborate with senior leaders to set and achieve financial goals for the facility. Review and implement budgeting activities for the facility, including forecasting expenses, tracking revenue and expenditures.
- Managed facility operations to ensure compliance with health and safety standards.
- Managed daily operations including payroll, customer service, and inventory control to ensure smooth facility functioning.
- Implemented process improvements that streamlined workflows across all three modalities.
- Analyzed data from monthly reports and identified areas where improvements can be made in terms of cost saving and patient outcomes
- Ensured compliance with safety regulations by performing regular inspections of the facility.
- Maintained records of facility inspections and compliance documentation.
- Managed emergency management program by coordinating communication and training efforts within the facility.
- Monitor patient care metrics and identify opportunities for improvement. Provide clinical guidance.
- Fostered relationships and communication between facility, patients, and providers to enhance service delivery.
- Provide leadership and mentorship to direct reports and Facility Administrators at lower levels to overcome obstacles and ensure compliance to DaVita policy and practices.
- Participating in hiring processes such as interviewing and hiring candidates.
- Lead certification activities to receive the addition of HHD modality at Central Avenue.
- Coverage for other clinics while without a Facility Administrator.
Renal Social Worker
DaVita
Minneapolis
02.2011 - 03.2017
- Provided intensive case management to patients managing chronic kidney disease and treatment options.
- Educated patients on dialysis procedures and lifestyle modifications, enhancing health management and treatment adherence.
- Coordinated care plans with healthcare teams for optimal patient outcomes.
- Assessed patient needs and developed individualized psychosocial interventions.
- Collaborated with social services to address financial and community resource challenges.
- Advocated for patients' rights and needs, ensuring equitable access to necessary healthcare services.
- Documented patient progress and maintained accurate case records in electronic systems.
- Led divisional efforts for DaVita RX enrollment, coordinating team activities to streamline patient enrollment process.
- Maintained case load of 130+ patients at primary location as assisted with coverage of locations.
Director of Operations
Lutheran Social Services of Minnesota
Minneapolis
09.2009 - 10.2010
- Developed and implemented operational strategies that streamlined processes and elevated customer satisfaction.
- Developed and implemented strategic plans that improved organizational effectiveness during global downturn in adoption options.
- Oversaw daily operations to ensure efficient service delivery at seven community locations throughout the state of Minnesota.
- Managed budgets and resources for multiple operational departments effectively.
- Directed financial or budget activities to fund operations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Worked with management team to develop operational goals aligned with business strategy.
- Collaborated with stakeholders to align programs with specific community needs and goals, enhancing service relevance.
- Monitored compliance with regulations and quality standards in service delivery.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Pregnancy Counseling Program Manager
Lutheran Social Services of MN
Minneapolis
08.2005 - 10.2010
- Delivered supportive, unbiased guidance to individuals navigating pregnancy during unexpected circumstances, fostering informed decision-making and emotional resilience.
- Assist clients weigh the pros and cons of each path to ensure the final decision is one the client feels confident about.
- Assist clients process a wide range of intense emotions, including fear, anxiety, confusion, and grief.
- Coordinated birth and adoption planning sessions with clients to ensure comprehensive support.
- Support mothers/couples through the legal and emotional process of releasing a child for adoption.
- Assist clients in navigating social services, WIC, housing support, and prenatal/postpartum medical care.
- Connect clients to community networks and government programs, ie.. health services, financial aid, and housing assistance.
- Build and maintain relationships with healthcare providers, other adoption agencies, and social service organizations to facilitate seamless client referrals.
- Recruit, train, and supervise a team of pregnancy case managers, counselors, and social workers.
- Provide ongoing training on counseling techniques, trauma-informed care, and state/federal regulations.Step in to provide direct counseling or case management during periods of high volume or on complex cases.
- Review client files and conduct regular case audits to ensure high-quality care, regulatory compliance, and risk reduction.
- Created tactical relationships with teams to propel projects and attain results.
- Audited operations and processes to enhance brand and manage compliance.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Reviewed customer feedback on a regular basis in order to identify potential areas of improvement in service delivery.
- Organized events such as conferences or seminars aimed at promoting awareness around specific topics relevant to the organization's mission statement.
- Controlled expenditures and reported monthly actual performance.
- Promote the program's services throughout the local community and represent the organization to external partners.
Pregnancy and Adoption Social Worker
Lutheran Social Services Of North Dakota
Fargo
01.2000 - 06.2004
- Developed individualized adoption plans tailored to birth/adoptive parents and child's needs.
- Conducted comprehensive assessments for prospective adoptive families.
- Conducted home studies to evaluate prospective adoptive families' suitability for adopting a child.
- Facilitated ongoing communication between adoptive families and birth parents, enhancing understanding and cooperation throughout the adoption process.
- Supported birth mothers in their decision-making process regarding child placement, ensuring they received emotional and practical guidance.
- Provided advocacy services to families considering adoption, including providing resources and support.
- Attended court hearings for adoptions, offering testimony.
- Maintained detailed records of all client interactions and updated relevant databases accordingly.
- Participated in trainings offered by agencies involved in the adoption process.
Refugee resettlement Case Manager
Lutheran Social Services Of North Dakota
Fargo
11.1998 - 01.2000
- Coordinated client assessments and crafted individualized service plans to address unique client needs.
- Developed individualized care plans with input from clients and their families.
- Established trusting relationships with social services, health care providers, and governmental agencies to facilitate client support.
- Collaborated with community resources to connect clients with essential services ie.. medical, housing, schools
- Conducted home visits to assess the safety of living environments for clients.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Maintained accurate case records and documentation according to agency guidelines.
Education
Master of Science - Clinical Social Work
University of St. Thomas
Saint Paul, MN05-2005
Master of Science - Business Management
University of Mary
Bismarck, ND05-2004
Bachelor of Science - Social Work
University of Mary
Bismarck, ND05-1998
Skills
- Patient and Teammate management
- Budget oversight
- Regulatory adherence
- Operations oversight
- Process enhancement
- Data analysis techniques
- Training and mentorship
- Team leadership skills
- Relationship cultivation
- Communication proficiency
Certification
- LGSW - Minnesota Board of Social Work
Timeline
Facility Administrator
DaVita
03.2018 - Current
Renal Social Worker
DaVita
02.2011 - 03.2017
Director of Operations
Lutheran Social Services of Minnesota
09.2009 - 10.2010
Pregnancy Counseling Program Manager
Lutheran Social Services of MN
08.2005 - 10.2010
Pregnancy and Adoption Social Worker
Lutheran Social Services Of North Dakota
01.2000 - 06.2004
Refugee resettlement Case Manager
Lutheran Social Services Of North Dakota
11.1998 - 01.2000
Master of Science - Clinical Social Work
University of St. Thomas
Master of Science - Business Management
University of Mary
Bachelor of Science - Social Work
University of Mary