Vanessa Allard
St Cloud
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in employee training and inventory control. Enhanced team performance through effective mentorship and streamlined operations, resulting in improved customer satisfaction. Skilled in cash handling and committed to continuous improvement, fostering a customer-oriented environment that drives sales and operational excellence.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Starbucks
08.2022 - Current
- Supervised daily operations to ensure adherence to quality and service standards.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels, conducting regular stock checks to minimize waste.
- Implemented efficient workflow processes to enhance productivity during peak hours.
Department Merchandiser
Old Navy
06.2015 - 08.2022
- Analyzed sales trends to optimize product placement and inventory levels.
- Collaborated with team to execute visual merchandising standards and promotional displays.
- Trained new staff on operational procedures and merchandise presentation techniques.
- Enhanced customer shopping experience through strategic product arrangement and signage.
Education
High School Diploma -
École Pointe-Lévy
Levis, QC Canada 06.2007
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Inventory control and record keeping
- Continuous improvement
Languages
French
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
08.2022 - Current
Department Merchandiser
Old Navy
06.2015 - 08.2022
High School Diploma -
École Pointe-Lévy