Receptionist
- Greeted clients warmly and ensured a welcoming atmosphere.
- Managed appointment scheduling using salon management software.
- Answered phone calls and responded to client inquiries promptly.
- Maintained cleanliness and organization of the reception area.
- Assisted in processing payments and handling cash transactions.
- Coordinated with stylists to optimize client flow and service delivery.
- Provided information about services, products, and promotions to clients.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.