Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Victoria Pillsbury

International Falls

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons. Reliable, and motivated . Confident in emergency situations and hard working.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server, Housekeeper.

Thunderbird Lodge
05.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Mad Dogs And Englishmen.
09.2019 - 04.2024
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.

Gymnastics Coach

YMCA
09.2018 - 05.2020
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
  • Taught students how to perform split leaps, back handsprings and other special techniques.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.

Education

High School Diploma -

Bayshore Christian
Tampa, FL
05-2021

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Safety awareness
  • Safety protocols
  • Emergency response

Certification

- CPR certified.

- First Aid Certified.

Timeline

Server, Housekeeper.

Thunderbird Lodge
05.2022 - Current

Server

Mad Dogs And Englishmen.
09.2019 - 04.2024

Gymnastics Coach

YMCA
09.2018 - 05.2020

High School Diploma -

Bayshore Christian

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Victoria Pillsbury