Victoria Hudson
Saint Cloud
Summary
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens
06.2021 - 12.2024
- Managed budget and resources effectively to maximize profitability while maintaining a high-quality service for patients.
- Evaluated staff performance regularly to ensure they meet established goals while providing coaching or corrective action when necessary.
- Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
- Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
PCA
Adara
03.2015 - 08.2016
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Certified Pharmacy Technician
Walgreens
03.2020 - 06.2021
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Phlebotomist
American Red Cross
08.2016 - 01.2018
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Packaged and shipped specimens to central lab daily.
Education
Associate Degree In Nursing - Nursing
Lake Area Technical College
Watertown, SDSkills
- Workflow optimization
- Medication dispensing
- Patient safety
- Training and mentoring
- Professional ethics
- Teamwork
- Time management
- Problem-solving
- Attention to detail
- Excellent communication
- Adaptability
- Patient care
- Reliable team player
Certification
- Certified Nursing Assistant (CNA) - Minnesota Board of Nursing.
- Advanced Certified Pharmacy Technician (CPhT-Adv) - Pharmacy Technician Certification Board (PTCB)/Minnsota Board of Pharmacy.
- National Certified Phlebotomy Technician
Timeline
Pharmacy Operations Manager
Walgreens
06.2021 - 12.2024
Certified Pharmacy Technician
Walgreens
03.2020 - 06.2021
Phlebotomist
American Red Cross
08.2016 - 01.2018
PCA
Adara
03.2015 - 08.2016
Associate Degree In Nursing - Nursing
Lake Area Technical College
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