Obtain a position that utilizes my skills as well as builds my experience. Maintain a career that challenges me, builds professional connects, and gives me an opportunity to advance in the company
Overview
10
10
years of professional experience
Work History
Correctional Officer
Koochiching county
International Falls
03.2025 - Current
Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
Enforced resident behavior management protocols and drafted incident reports for infractions.
Received property from incoming inmates, provided receipts and inspected items for contraband.
Utilized mapping software programs to plot locations of incidents quickly and accurately.
Maintained contact with field units via radio, providing directions and assistance as needed.
Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
Routed non-emergency calls to appropriate departments or agencies when applicable.
Researched vehicle, wanted and missing persons information.
Used radio, telephone and computer system to update first responders with new information.
Verified caller identity before dispatching personnel to ensure safety of responders.
Gathered additional information from police officers at scene if necessary to complete report accurately.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
Delivery Driver
UPS
International Falls
10.2024 - Current
Inspected vehicle and maintained gas, oil and water levels.
Assisted warehouse personnel in packing orders when necessary.
Determined optimal routes based on GPS application information and knowledge of local routes.
Processed shipment documents neatly and efficiently for each load.
Provided excellent customer service by answering inquiries about products or services being delivered.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Heavy Equipment Operator
Packaging Cooperation of America
International Falls
09.2018 - 09.2024
Operate heavy equipment and machinery to assist in the paper-making process, proficient in the use of multiple machines.
Promoted continuous improvement of workplace safety and environmental practices.
Identified potentially hazardous or unacceptable materials at job site and coordinated proper disposal.
Loaded and moved dirt, rocks, equipment and materials.
Kept equipment fueled and ready for immediate use to support scheduling demands.
Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
Connected hydraulic hoses, belts and mechanical linkages to tractors.
Built logging roads for team use and maintained clear paths for easy movement of equipment.
Heavy Equipment Operator
Telecom Construction
09.2015 - 09.2018
Install fiber optic lines by use of manual labor and heavy equipment, experience working in crew setting.
Operated dozer and heavy equipment safely and appropriately.
Performed minor repairs on the Finish Dozer such as changing filters, hoses, and belts.
Operated Finish Dozer to grade and level earth surfaces for construction projects.
Completed backfilling tasks after installation of underground utilities had been completed.
Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
Operated backhoe to excavate trenches, foundations, and other structures.
Inspected the backhoe for any potential defects or malfunctions before each shift.
Positioned or moved loads in response to hand or audio signals from crew members.
Used hitches to select and fasten bulldozer blades or other attachments to tractors.
Adhered to company policies regarding safe operation of machinery at all times.
Backfilled trenches after pipe laying operations were complete using the rear-mounted blade attachment.
Education
Generals - AA
Rainy River Community College
01.2013
GED -
Morris Minnesota High School
Morris, Minnesota
01.2012
Skills
Backhoe operator
Bulldozer operator
Operate heavy equipment and machinery to assist in the paper making process
Proficient in use of multiple machines
Install fiber optic lines by use of manual labor and heavy equipment