Walter Hibbard
Mounds View
Summary
Banquet management professional skilled in orchestrating large-scale events with precision and flair. Strong focus on team collaboration and achieving results, ensuring seamless operations and guest satisfaction. Expertise in event planning, menu selection, budget management, and vendor coordination. Adaptable and dependable, consistently meeting changing needs and delivering exceptional outcomes.
Overview
36
36
years of professional experience
Work History
Director of Banquets
Aimbridge Hospitality
08.2022 - Current
- Coordinated seamless transitions between events, optimizing room setups and teardowns to minimize downtime between functions.
- Streamlined banquet operations through the implementation of efficient processes and staff training initiatives.
- Enhanced guest satisfaction by effectively managing banquet events and coordinating with various departments.
- Led pre-event meetings with staff members to communicate essential information regarding event logistics, client expectations, and performance goals.
- Achieved high levels of customer retention through exceptional service delivery paired with personalized follow-up efforts after each event.
- Reduced customer complaints by proactively addressing potential issues and consistently exceeding service expectations.
- Managed staff schedules and maintained adequate coverage for all shifts.
Director of Event Technology
PSAV Presentation Services – Radisson Blu Mall of America
10.2012 - 08.2022
- Directs, coordinates, and assists with essential aspects for group events specifically dealing with customer service and technical set ups
- Managed all sales and sales team members including forecasting and budget reviews
- These events include but are not limited to commercial, business, private, non-profit, and government operations
- Set up and operated audio and visual equipment for more than50 company events, meetings and presentations per month
Chief Audio Engineer
Griffin Communications
05.2000 - 07.2013
- Operated, adjusted, and maintained audio for live newscasts, breaking news coverage, and commercial production
- Operation and maintenance of all studio audio equipment
- In charge of training new hires on audio equipment and tools
- Operated television studio cameras during live production when needed
Owner/Operator
Hibbard Audio
04.1998 - 05.2000
- Rented out audio equipment such as loudspeakers, amplifiers, microphones and other related equipment
- Designed and installed PA systems
- Sub-contracted for audio companies such as, Benson Sound, Oklahoma City; Dave's Electronics, Oklahoma City; and Audio Dimensions
Job Supervisor
Ford Audio-Video Systems LLC
04.1996 - 04.1998
- Repaired and maintained functions of audio and video systems
- Supervised and directed employee performance and provided coaching and constructive guidance for installing new AV systems
- Taught new team members correct procedures for all areas of operations
Aircrew Life Support Systems Specialist
United States Air Force
11.1988 - 07.1992
- Performed maintenance on life support equipment for pilots
- Taught pilot survival which included egress, escape, and evasion tactics specifically for land, water, and arctic environments
- Worked in support of operation Desert Storm and Desert Shield
- Received the Good Conduct Medal and National Defense Ribbon with dual clusters
Education
Degree of Completion - Radio Broadcasting
American Broadcasting School
Oklahoma City, OK03.1996
Skills
- Management/Supervision
- Customer service
- Sales
- Audio/Video set-up and operations
- Operation of programs such as, Word, Excel, and Salesforce
- Event management
- Budgeting expertise
- Detail orientation
- Teamwork
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
Timeline
Director of Banquets
Aimbridge Hospitality
08.2022 - Current
Director of Event Technology
PSAV Presentation Services – Radisson Blu Mall of America
10.2012 - 08.2022
Chief Audio Engineer
Griffin Communications
05.2000 - 07.2013
Owner/Operator
Hibbard Audio
04.1998 - 05.2000
Job Supervisor
Ford Audio-Video Systems LLC
04.1996 - 04.1998
Aircrew Life Support Systems Specialist
United States Air Force
11.1988 - 07.1992
Degree of Completion - Radio Broadcasting
American Broadcasting School
Similar Profiles
Henry HiranoHenry Hirano
Campus Finance Manager at Aimbridge Hospitality / Evolution HospitalityCampus Finance Manager at Aimbridge Hospitality / Evolution Hospitality
Tiffany HarrisonTiffany Harrison
Corporate Task Force Assistant General Manager at Aimbridge HospitalityCorporate Task Force Assistant General Manager at Aimbridge Hospitality
Edina MesevicEdina Mesevic
Front Office Receptionist at Aimbridge HospitalityFront Office Receptionist at Aimbridge Hospitality