Wendy Batz
Mound
Summary
Detail-oriented professional transitioning into financial services with extensive experience in operations, recruiting, logistics, reporting, invoicing, and customer account management. Proven ability to manage high-volume transactions, maintain accurate records, improve processes, and exceed performance goals in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Driver Recruiter
J&R Schugel Trucking, Inc.
01.2022 - Current
- Achieved top performance recognition for consistently high productivity in recruitment.
- Managed high-volume candidate pipelines while ensuring compliance documentation was accurate and up-to-date.
- Tracked recruiting metrics and retention data to assess performance against recruitment goals.
Driver Recruiter
Dart Transit
01.2021 - 01.2022
- Maintained candidate records and ensured compliance with documentation standards.
- Managed multiple priorities to achieve hiring goals effectively.
- Conducted comprehensive interviews to identify qualified driver candidates.
- Developed targeted recruitment strategies for diverse driver demographics.
- Utilized applicant tracking systems to manage candidate pipelines efficiently.
Dispatcher
Jefferson Lines
01.2020 - 12.2020
- Coordinated schedules and operational reporting, enhancing service delivery across 14 states.
- Maintained accurate records, facilitating improved communication and operational efficiency.
- Coordinated transportation schedules for efficient bus operations across regional routes.
- Communicated with drivers to ensure timely departures and arrivals at each stop.
- Managed passenger inquiries and resolved scheduling conflicts promptly and professionally.
Logistics Specialist
Malark Logistics
01.2019 - 12.2020
- Managed logistics operations including scheduling, reporting, and compliance tracking to ensure smooth supply chain processes.
- Negotiated transportation costs while monitoring operational metrics to optimize logistics performance.
- Coordinated logistics operations to ensure timely delivery of goods.
- Managed inventory levels and conducted regular stock audits.
- Collaborated with suppliers to optimize shipping schedules and routes.
Fleet Manager
Q Carriers, Inc.
01.2018 - 12.2019
Account Manager / Customer Service Representative
Q Carriers, Inc.
01.2017 - 12.2018
- Processed 8,400+ transactions, maintaining accuracy with less than 1% error rate.
- Managed invoicing and customer accounts, ensuring clear communications and satisfaction.
- Enhanced KPI performance by 19% within first 30 days, driving improved service delivery.
Skills
- Talent acquisition
- Candidate Screening
- Compliance
- Reporting
- Data Reporting
- CRM Systems
- CRM systems
- Email Communication
- Customer Service
- Account Support
Websites
Timeline
Driver Recruiter
J&R Schugel Trucking, Inc.
01.2022 - Current
Driver Recruiter
Dart Transit
01.2021 - 01.2022
Dispatcher
Jefferson Lines
01.2020 - 12.2020
Logistics Specialist
Malark Logistics
01.2019 - 12.2020
Fleet Manager
Q Carriers, Inc.
01.2018 - 12.2019
Account Manager / Customer Service Representative
Q Carriers, Inc.
01.2017 - 12.2018