Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Jones

Sturgeon Lake

Summary

Administrative professional with background in optimizing office functions and improving organizational efficiency. Known for reliable support and adaptability in dynamic environments. Brings strong organizational skills and attention to detail, fostering effective team collaboration and goal achievement.

Overview

11
11
years of professional experience

Work History

Administrative Specialist II

Arrowhead Regional Corrections
04.2021 - Current
  • Monitored and managed expenses with allotted budgets and reviewed and approved expense reports.
  • Paid agency bills.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Employee reimbursements.
  • Gathered, assembled, and analyzed agency data, as well as created monthly reports in Excel.
  • Typing and drafting correspondence and records
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Assisted with training registration and record keeping.
  • Updated client case files.
  • Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
  • Assisted the HR Specialist with HR related tasks – recruitment and onboarding, benefit questions, FMLA paperwork.
  • Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
  • Maintain employee personnel files.
  • Proficient in the use of NeoGov and Highline Administrative Edition; OnBase and Mitchell Humphrey; Microsoft Word, Excel, and Outlook.
  • Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
  • Facilitated communication between departments, organizing meetings and distributing essential information.
  • Scheduled meetings, booked meeting rooms and prepared meeting agendas.
  • Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
  • Helped to review and update policy and procedure, making sure to include relevant statute.
  • Maintained equipment inventory and ordered supplies.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

Health Unit Coordinator

Aspirus St. Luke’s Hospital
10.2022 - 07.2024
  • Provide excellent customer service in a fast-paced environment
  • Assisted with processing patient admissions, transfers and discharges.
  • Patient and family communication
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
  • Triage and prioritization of tasks
  • Data entry
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Inventory management
  • Understanding of Medical Terminology
  • Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
  • Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
  • Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
  • Maintained accurate patient records through diligent data entry and timely updates in the electronic health record system.
  • Contributed to a welcoming environment for patients and their families as the first point of contact at the health unit''s reception desk.
  • Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
  • Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
  • Improved patient care by efficiently coordinating and scheduling medical appointments, tests, and procedures.

Lead Information Specialist

Arrowhead Regional Corrections
12.2018 - 04.2021
  • Answer and direct phone calls
  • Assist the public and professionals in a timely, courteous manner
  • Gather, assemble, and analyze agency data, as well as create monthly reports on them in Excel
  • Typing and drafting correspondence and records
  • Create and maintain inventory of agency keys
  • Process and submit employee timesheets
  • Maintain employee personnel files
  • Complete and submit HR paperwork
  • Manage the implementation and training of the new CSTS
  • Update and maintain agency paperwork and tracking for the Department of Corrections (DOC)
  • Ensure data uploaded to the Statewide Supervision System is accurate
  • Submit annual data to the Statewide Supervision System
  • Ensure accuracy of intakes and agency paperwork
  • Monitor clerical operations and implement improved procedures
  • Maintain professionalism and confidentiality in a sensitive area of work

Information Specialist II

Arrowhead Regional Corrections
08.2014 - 12.2018
  • Answer and direct phone calls
  • Assist the public and professionals in a timely, courteous manner
  • Maintain agency statistics, as well as create monthly reports on them
  • Edit and draft client and interagency correspondence
  • Create and maintain inventory of agency keys
  • Prepare monthly billing for therapeutic services
  • Obtain various consent forms
  • Maintain professionalism and confidentiality in a sensitive area of work

Education

Bachelor of Arts - Anthropology, Native American Studies

University of Minnesota Duluth

Skills

  • Data entry
  • Editing and proofreading
  • Administrative support
  • Administrative procedures
  • Fast learner
  • Organizing and categorizing data
  • Report generation
  • Database entry
  • Invoice processing
  • Excel spreadsheets
  • Payroll and budgeting
  • Employee communications
  • Meeting note taking

Timeline

Health Unit Coordinator

Aspirus St. Luke’s Hospital
10.2022 - 07.2024

Administrative Specialist II

Arrowhead Regional Corrections
04.2021 - Current

Lead Information Specialist

Arrowhead Regional Corrections
12.2018 - 04.2021

Information Specialist II

Arrowhead Regional Corrections
08.2014 - 12.2018

Bachelor of Arts - Anthropology, Native American Studies

University of Minnesota Duluth

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