Whitney Young
Minneapolis
Summary
Dynamic and detail-oriented professional with a proven track record at Young Environmental Consulting Group, excelling in data accuracy and customer service. Adept at problem-solving, communication, and inventory management, I consistently enhance team collaboration and foster positive customer engagement, ensuring a seamless experience while maintaining organized records and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Entry Clerk /Lead Janitor
Young Environmental Consulting Group
Brooklyn Park
06.2022 - Current
- Maintain organized digital and paper records, ensuring files are up to date and easily accessible to other team members.
- Accurately enter data into spreadsheets and company systems, including customer information and inventory sheets.
- Cross-check data entries for errors or inconsistencies, correcting mistakes to maintain data accuracy and integrity.
- Disinfect high-touch surfaces, like door handles, desks, keyboards, and countertops, to meet health and safety standards.
- Vacuum floors, and empty trash bins regularly across the facility.
Retail Sales Associate
Dicks Sporing Goods
Minnetonka
10.2023 - 08.2024
- Recommended appropriate footwear based on customer needs for various activities.
- Engaged customers upon entering footwear area, fostering a welcoming atmosphere.
- Educated customers on shoe features, including arch support and cushioning.
- Maintained extensive knowledge of multiple brands such as Nike and Adidas.
- Restocked and organized footwear displays for optimal presentation.
- Ensured back stock organization for easy accessibility of shoes.
Retail Cashier
Goodwill Easter Seals
Maple Grove
08.2022 - 12.2022
- Greet all customers warmly and right away, creating a positive shopping environment for all customers.
- Answer customer questions about merchandise, pricing, store policies, and upcoming sales and events purchases.
- Operate a point-of-sale (POS) system to ring up purchases accurately and efficiently.
- Handle cash, credit/debit cards, and other payment types, ensuring accurate change and transaction logging.
- Stock, and organize merchandise from donations, ensuring the product is clean, presentable, and priced appropriately.
- Replenish shelves and racks as items sell, keeping the sales floor well-stocked and presentable.
Education
Some College (No Degree) - Marketing
Minnesota State University, Mankato
Mankato, MNSkills
- Customer service
- Critical thinker
- Retail sales
- Data analysis
- Problem solving
- Data accuracy
- Effective communication
- Team collaboration
- Inventory management
- Multitasking Abilities
- Product knowledge
- Professional demeanor
- Positive customer engagement
- Cash drawer management
- Time management abilities
- Product recommendations
- Cross-selling techniques
Affiliations
- 1x Varsity lacrosse team captain
- 5x Varsity athlete (Football, Lacrosse)
- Consistent Volunteer (Feed my starving children, Letters of Love)
Certification
- Information systems training
Languages
Chinese (Mandarin)
Limited
Accomplishments
- 4x Athletic letter award
Timeline
Retail Sales Associate
Dicks Sporing Goods
10.2023 - 08.2024
Retail Cashier
Goodwill Easter Seals
08.2022 - 12.2022
Data Entry Clerk /Lead Janitor
Young Environmental Consulting Group
06.2022 - Current
Some College (No Degree) - Marketing
Minnesota State University, Mankato
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