- I enjoy golfing
- Hunting
- Strategy Games
- Working with my hands
- Fixing things
- Music
- MN Sports
William Scholl
Farmington
Summary
Dynamic Shift Leader with a proven track record at Jersey Mike's Subs, excelling in cash handling and strategic team guidance. Recognized for enhancing staff engagement and maintaining operational efficiency, I effectively managed inventory and fostered a positive work environment, ensuring high customer satisfaction and repeat business. Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Great people skills with the ability to talk to any customers no matter the day.
Overview
3
3
years of professional experience
Work History
Shift Leader
Jersey Mike's Subs
06.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
Sales Associate
Ace Hardware
05.2022 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Industrial Engineering
Farmington High School
Farmington, MN05-2027
Skills
- Positive attitude
- Cash handling
- Strategic team guidance
- Problem-solving
- Inventory counts
- Shift scheduling
- Staff engagement
- Shift leadership
- Proficient in multitasking
- Active listening
Accomplishments
- I have completed the US Army Basic combat training.
- I completed my military Advanced Individual Training driving many different vehicles as an 88M
Interests
Timeline
Shift Leader
Jersey Mike's Subs
06.2024 - Current
Sales Associate
Ace Hardware
05.2022 - 06.2024
Industrial Engineering
Farmington High School
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