William Van Offeren
Robbinsdale
Summary
With a proven track record at Precision Locating, I excel in utility locating and GPS navigation, ensuring high customer satisfaction and safety compliance. My leadership at Ike’s Food and Cocktails enhanced team performance and service excellence, showcasing my ability to manage both tasks and teams effectively for optimal outcomes.
Overview
13
13
years of professional experience
Work History
Unground Locator
Precision Locating
08.2020 - Current
- Achieved high levels of customer satisfaction through effective communication and consistent delivery of accurate locates.
- Enhanced workplace safety with strict adherence to company guidelines, OSHA regulations, and local laws.
- Collaborated with construction crews for successful completion of projects while minimizing risk to underground assets.
- Assisted in the development of standard operating procedures for locating teams, streamlining processes for increased productivity.
- Utilized GPS technology alongside traditional locating methods for enhanced accuracy in challenging environments.
- Reduced damage incidents to underground infrastructure through meticulous attention to detail and thorough documentation.
- Adapted quickly to changes in project scope or requirements, adjusting locate strategies as needed for optimal results.
- Managed workload effectively by prioritizing tasks based on urgency, complexity, and resource availability.
- Provided support during emergency situations requiring immediate locating services to prevent further damage or disruption.
- Located underground utilities accurately by using advanced equipment and mapping techniques.
- Developed strong relationships with clients through excellent customer service and prompt resolution of concerns.
Bar Manager / Bartender
Ike’s Food and Cocktails
08.2012 - Current
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Education
Bachelor Of Arts - General Studies
University of Minnesota
Twin Cities , MnSkills
- Utility locating
- GPS navigation
- Data collection
- Property research
- Surveying techniques
- Topographic mapping
- Coordinate systems
Timeline
Unground Locator
Precision Locating
08.2020 - Current
Bar Manager / Bartender
Ike’s Food and Cocktails
08.2012 - Current
Bachelor Of Arts - General Studies
University of Minnesota
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