Yajaira Carlos
Austin
Summary
Dynamic and dedicated professional with experience at El Patron Bar & Grill, excelling in customer service and strong multitasking. Proven ability to enhance guest satisfaction through attentive service and effective communication. Bilingual and committed to personal growth, with hands-on experience in team collaboration and time management from internships at Austin Aspires and Parenting Resource Center.
Overview
5
5
years of professional experience
Work History
Waitress
El Patron Bar & Grill
09.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Internship Student
Austin Aspires
08.2024 - 12.2024
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Sorted, organized, and maintained files.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Assisted in early childhood screenings, while getting real world experience for my career.
Internship Student
Parenting Resource Center
09.2023 - 11.2023
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
Education
Associate of Arts - Human Services
Riverland Community College
Austin, MN12-2025
High School Diploma -
Austin High School
Austin, Mn06-2022
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Bilingual
- Child development & engagement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Internship Student
Austin Aspires
08.2024 - 12.2024
Internship Student
Parenting Resource Center
09.2023 - 11.2023
Waitress
El Patron Bar & Grill
09.2020 - Current
Associate of Arts - Human Services
Riverland Community College
High School Diploma -
Austin High School
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