Yengkong Vang
Maplewood
Summary
Dedicated customer-focused professional with five years of experience in the fast-paced service industry, including nearly a year in a managerial role. Proven expertise in building client relationships, managing inventory, and overseeing financial transactions. Recognized for strong problem-solving abilities and effective logistical coordination in customer-facing environments. Eager to apply leadership and service skills as a Route Service Sales Representative at Cintas.
Overview
6
6
years of professional experience
Work History
Catering Manager /Shift Supervisor
Chick-fil-A Woodbury
Woodbury
01.2024 - 01.2025
- Managed catering operations, ensuring on-time deliveries and excellent customer service
- Built relationships with clients to increase repeat business and customer satisfaction
- Handled financial transactions, inventory management, and procurement of necessary equipment
- Trained and led team members, ensuring high performance and adherence to company standards
Team Member / Team Lead
Chick-fil-A Woodbury
Woodbury
01.2019 - 01.2024
- Provided exceptional customer service in a fast-paced environment
- Operated POS systems, managed cash handling, and processed high-volume transactions
- Maintained cleanliness and organization while ensuring compliance with health and safety regulations
Education
High School Diploma -
Roseville Area High School
Roseville, MN12-2022
Skills
- Customer Relationship Management
- Sales & Upselling Techniques
- Route & Logistics Coordination
- Hands-On Problem Solving
- Leadership & Team Collaboration
- Time Management & Adaptability
- Catering operations
- Training and mentoring
Timeline
Catering Manager /Shift Supervisor
Chick-fil-A Woodbury
01.2024 - 01.2025
Team Member / Team Lead
Chick-fil-A Woodbury
01.2019 - 01.2024
High School Diploma -
Roseville Area High School
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