Yer Yang
Brooklyn Park
Summary
Organized and efficient office professional known for enhancing meeting effectiveness and maintaining precise records. Committed to driving process improvements and delivering exceptional administrative support to contribute to overall business success.
Overview
28
28
years of professional experience
Work History
Secretary
Gathering Place - Lutheran Ministries
Arden Hills, MN
01.2025 - Current
- Managed office communications, ensuring timely and professional responses to inquiries.
- Coordinated scheduling for meetings, events, and appointments across the congregation
- Implemented time-saving practices that improved overall office workflow and productivity.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Managed filing system, entered data and completed other clerical tasks.
Senior Business Execution Consultant
Wells Fargo Home Mortgage
Shoreview, MN
01.1998 - 12.2025
- Led cross-functional teams to streamline mortgage processing workflows and enhance client satisfaction.
- Collaborated with stakeholders to identify process inefficiencies, resulting in enhanced operational effectiveness.
- Improved reporting processes through automation tools, increasing accuracy of data analysis for strategic initiatives.
- Monitored project timelines and deliverables, ensuring adherence to quality standards and regulatory requirements.
Education
Associate of Science - Business Management
North Hennepin Community College
Minneapolis, MN06.2005
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Quickbooks
- Supply restocking
- Payroll processing
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Timeline
Secretary
Gathering Place - Lutheran Ministries
01.2025 - Current
Senior Business Execution Consultant
Wells Fargo Home Mortgage
01.1998 - 12.2025
Associate of Science - Business Management
North Hennepin Community College