You Xiong
Little Canada
Summary
Proven sales strategist and customer relationship expert, I boosted team performance and customer satisfaction at Self-employed through innovative sales techniques and effective coaching. Skilled in inventory management and data entry, my multitasking abilities and emotional intelligence have consistently enhanced business operations and growth, achieving significant sales targets and fostering strong team collaboration.
Overview
5
5
years of professional experience
Work History
Salesperson
Self-employed
01.2023 - 02.2024
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Selected correct products based on customer needs
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Kept detailed records of daily activities through online customer database.
- Enhanced product knowledge by attending training sessions.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented PowerPoint presentation in front of prospecting customers.
- Coached junior team members on presentation skills, improving overall team performance and customer satisfaction.
Vendor Assistant
Family Business
07.2021 - 11.2022
- Collaborated with family members to develop business goals and strategic plans for growth.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient operation.
- Tracked inventory levels closely to prevent stockouts or excess inventory while maintaining adequate supplies.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Controlled costs to keep business operating within budget and increase profits.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Strong multitasking skills, managing multiple orders during business operation
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction
Assistant Food Coordinator
Hmong College Prep Academy
08.2019 - 05.2020
- Managed Snack Program for a school of more than 2000 students, by ordering and distributing snacks to students in Kindergarten through 8th grade.
- Entered students' lunch application forms onto school system
- Enter students information onto tracking database.
- Managed Snack Program funds.
- Entered invoices onto database daily.
- Created spreadsheets using MS Excel and Word for food programs.
- Pre-ordered fruit snacks for students weekly.
- Oversaw food preparation and monitored safety protocols.
- Maintained health and food safety standards at all stages, from storage through delivery.
Education
High School Diploma -
Como Park Senior High School
Saint Paul, MN05.2003
Skills
- Customer service
- Customer relationship building
- Inventory Tracking and Management
- Teamwork
- Sales strategy development
- Data entry proficiency
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Emotional intelligence
Timeline
Salesperson
Self-employed
01.2023 - 02.2024
Vendor Assistant
Family Business
07.2021 - 11.2022
Assistant Food Coordinator
Hmong College Prep Academy
08.2019 - 05.2020
High School Diploma -
Como Park Senior High School