Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yvette Huff-Atkinson

Saint Paul,Mn

Summary

Managed a caseload of 20+ clients facing homelessness or housing insecurity.

Coordinated placements through Rapid Rehousing and GRH through Coordinated Entry.

Conducted housing inspections and ensured units met habitability standards.

Partnered with 15+ landlords and property managers to increase housing access.

Maintained accurate documentation in RPM; met all grant reporting requirements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Housing Specialist

Phoenix Service Corporation
05.2024 - Current
  • Client Assessment:
    Conduct intake assessments to determine clients’ housing needs, income levels, and eligibility for housing programs.
    Develop individualized housing plans and goals.
  • Housing Placement:
    Assist clients in locating appropriate housing options.
    Coordinate housing placements with landlords and property managers.
    Help clients complete rental applications and other housing paperwork.
  • Program Coordination:
    Connect clients to housing subsidies (e.g., Section 8, Rapid Rehousing).
    Collaborate with case managers, social workers, and external agencies.
    Monitor compliance with housing program requirements.
  • Landlord Relations:
    Build and maintain relationships with landlords and property managers.
    Mediate conflicts between clients and landlords when necessary.
  • Documentation and Reporting:
    Maintain accurate case files and documentation.
    Prepare and submit required reports on client progress and program outcomes.
  • Support Services:
    Provide housing education, including budgeting, tenant rights, and lease obligations.
    Refer clients to employment, legal, and social support services as needed.
  • Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.

Human Services Technician

Accra Care
09.2017 - 11.2024
  • Client Support:
    Assist clients in daily living activities, such as transportation, appointments, and accessing services.
    Support clients in understanding and following case or treatment plans.
  • Monitoring and Reporting:
    Observe and document client behavior and progress.
    Report significant changes or concerns to supervisors or case managers.
  • Administrative Tasks:
    Maintain accurate and up-to-date client records.
    Assist with paperwork, including applications for benefits, housing, or employment.
  • Service Coordination:
    Link clients to appropriate resources (e.g., food assistance, medical care, job training).
    Help clients navigate systems such as housing, mental health services, or public assistance.
  • Community Outreach:
    Participate in community-based programs and outreach efforts.
    Advocate on behalf of clients with other service providers.
  • Crisis Support:
    Respond to client emergencies under guidance or supervision.
    De-escalate situations when appropriate and connect clients to immediate services.
  • Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
  • Assessed barriers, strengths and needs of each family and worked quickly to remediate.

Educational Assistant/Behavior Technician

Saint Paul Public Schools
01.2023 - 05.2024

Instructional Support: Behavioral Support: Crisis Management: Communication & Collaboration: Documentation & Compliance:

  • Assist classroom teachers with lesson preparation, delivery, and activities.
  • Provide one-on-one or small-group academic support to students.
  • Adapt instructional materials to accommodate student needs and learning styles.
  • Support classroom routines and ensure a structured learning environment.
  • Implement behavior intervention plans (BIPs) developed by a Board-Certified Behavior Analyst (BCBA) or behavior specialist.
  • Collect data on student behaviors, triggers, and progress toward behavioral goals.
  • Use applied behavior analysis (ABA) techniques, including reinforcement strategies, prompting, and redirection.
  • Support students in developing social, emotional, and self-regulation skills.
  • Respond to challenging behaviors using de-escalation and safety techniques.
  • Assist with crisis intervention under the supervision of trained staff.
  • Maintain safety for all students and staff in high-risk situations.
  • Collaborate with teachers, therapists, and parents to support student development.
  • Participate in team meetings, including Individualized Education Plan (IEP) or behavior review sessions.
  • Provide feedback on student progress and behavioral data.
  • Maintain accurate records of instructional and behavioral interventions.
  • Ensure all assigned documentation (data sheets, incident reports, session notes) is completed in a timely and professional manner.
  • Follow all district, state, and legal guidelines related to student support services.

Education

No Degree - Child Development

Minnesota Community Technical College
Saint Paul, MN
06-2006

Skills

  • Case Management:
    Ability to manage multiple client cases, including assessment, planning, implementation, and follow-up
  • Knowledge of Housing Programs:
    Familiarity with federal, state, and local housing programs (eg, Section 8, HUD, Rapid Rehousing, Low-Income Housing Tax Credit properties)
  • Client Advocacy:
    Strong advocacy skills to help clients secure housing and access related services
  • Problem Solving:
    Ability to resolve housing-related challenges creatively and efficiently, including landlord disputes, housing denials, or eviction threats
  • Communication:
    Clear verbal and written communication for working with clients, landlords, and partner agencies
  • Cultural Competency:
    Sensitivity to and understanding of diverse cultural, socioeconomic, and personal backgrounds
  • Empathy and Compassion:
    Ability to build trust with vulnerable populations, such as homeless individuals, survivors of domestic violence, or people with disabilities
  • Conflict Resolution:
    Skill in managing disputes or misunderstandings between tenants and landlords or among household members
  • Time Management:
    Ability to prioritize tasks and meet deadlines in a fast-paced, client-centered environment
  • Record Keeping:
    Proficiency in maintaining accurate client documentation and complying with confidentiality standards
  • Technology Proficiency:
    Experience with case management software (eg, HMIS), Microsoft Office, and housing databases
  • Attention to Detail:
    Ensuring accuracy in applications, contracts, and documentation to avoid delays or compliance issues
  • Knowledge of Tenant Rights and Fair Housing Laws:
    Understanding of legal housing protections and the ability to educate clients and landlords
  • Community Resource Navigation:
    Ability to identify and connect clients with wraparound services like employment assistance, healthcare, or food resources
  • Bilingual Communication:
    Fluency in multiple languages is a plus, particularly in diverse urban settings

Certification

  • Fair Housing & Equal Opportunity Training – HUD
  • Trauma-Informed Care (TIC)
  • CPR/First Aid Certified
  • Motivational Interviewing Basics (MI)
  • De-Escalation: Core Skills
  • Managing my own emotions through conflict
  • Secondary trauma & compassion fatigue
  • overdose response training
  • back up How coworkers should provide backup during conflict

Timeline

Housing Specialist

Phoenix Service Corporation
05.2024 - Current

Educational Assistant/Behavior Technician

Saint Paul Public Schools
01.2023 - 05.2024

Human Services Technician

Accra Care
09.2017 - 11.2024

No Degree - Child Development

Minnesota Community Technical College
Yvette Huff-Atkinson