Zachary Anderson
Bemidji
Summary
Results-driven supervisor with expertise in training and mentoring staff. Proven ability to enhance team productivity and optimize operations while ensuring adherence to standards and regulations.
Overview
4
4
years of professional experience
Work History
Supervisor
Leech Lake Gaming-Shingobee on the Bay
Walker, MN
06.2023 - Current
- Supervised daily operations, ensuring adherence to gaming regulations and standards.
- Trained and mentored team members, fostering a collaborative work environment.
- Managed scheduling and staffing to optimize operational efficiency and service delivery.
- Conducted performance evaluations to promote staff development and accountability.
- Coordinated events and promotions to drive engagement and revenue growth.
- Resolved customer complaints effectively, promoting positive relationships and satisfaction.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Home School Liason
Bemidji School District
Bemidji, MN
01.2023 - 05.2023
- Developed and maintained strong relationships between school staff, families, and community organizations.
- Coordinated communication initiatives to enhance student engagement and academic success.
- Facilitated workshops for parents to promote involvement in school activities and programs.
- Implemented strategies to address student needs through collaboration with educational professionals.
- Advocated for student resources by liaising with local agencies and stakeholders.
Youth Wellness Councelor
Red Lake Native Connections
Red Lake, MN
01.2022 - 01.2023
- Provided individualized counseling and support to clients in mental health and wellness programs.
- Developed and implemented wellness workshops focusing on cultural resilience and holistic healing practices.
- Collaborated with community organizations to enhance access to resources for mental health services.
- Conducted assessments to identify client needs and develop tailored treatment plans for ongoing support.
- Monitored client progress, adjusting interventions as necessary to ensure optimal outcomes in wellness goals.
- Established a supportive environment where clients felt comfortable expressing their thoughts and feelings openly during sessions.
- Empowered clients to make healthier choices through education on proper nutrition, exercise routines, and self-care habits.
- Implemented innovative counseling techniques, resulting in increased client motivation for personal growth and change.
Education
High School Diploma -
Bugonaygeshig High School
Bena, MNBachelor of Arts - Art
Bemidji State University
Bemidji, MN05-2028
Associate of Arts - Business Management & Marketing
Leech Lake Tribal College
Cass Lake, MN05-2020
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff discipline
- Processes and procedures
- Schedule development
- Policy enforcement
Languages
Ojibwe
Elementary
Asl
Limited Working
Timeline
Supervisor
Leech Lake Gaming-Shingobee on the Bay
06.2023 - Current
Home School Liason
Bemidji School District
01.2023 - 05.2023
Youth Wellness Councelor
Red Lake Native Connections
01.2022 - 01.2023
High School Diploma -
Bugonaygeshig High School
Bachelor of Arts - Art
Bemidji State University
Associate of Arts - Business Management & Marketing
Leech Lake Tribal College