Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Marten

Duluth

Summary

Dynamic manager with a proven track record at Sam's Club, excelling in strategic planning and relationship building. Successfully led a team of over 40 associates, enhancing performance and profitability while maintaining budget control. Skilled in recruiting and onboarding, fostering a collaborative environment that drives results and customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Manager

Sam's Club
07.2016 - Current
  • Manage team of over 40 associates
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Recruiting and onboarding of new associates using tools such as Workday, Indeed and LinkedIn.
  • Assisting associates with pay, tax forms and benefits.
  • Traveling trainer for region.
  • Defined clear targets and objectives and communicated to other team members.


Meat Department Team Leader

Sam's Club
08.2015 - 07.2016
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.

Cashier Supervisor

Marketplace
07.2010 - 06.2015
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.

Education

Associate of Arts - Accounting

Lake Superior College
Duluth, MN
06-2015

Skills

  • Marketing
  • Policy implementation
  • Data analysis
  • Business development
  • Expense tracking
  • Financial records oversight
  • Strategic planning
  • Recruiting and onboarding
  • Budget control
  • Time management
  • Relationship building
  • Cross-functional team management

Certification

  • Servsafe Food Safety License - 2014-Current
  • Servsafe Food Safety Trainer - 2023-Current
  • Servsafe Exam Proctor - 2024-Current

Timeline

Manager

Sam's Club
07.2016 - Current

Meat Department Team Leader

Sam's Club
08.2015 - 07.2016

Cashier Supervisor

Marketplace
07.2010 - 06.2015

Associate of Arts - Accounting

Lake Superior College

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Zachary Marten