Zachary Radtke
Owatonna
Summary
Results-driven Fiber Optic Technician with extensive experience at Metronet, specializing in fiber termination and network documentation. Proven ability to enhance system reliability and reduce downtime through effective problem-solving and teamwork. Recognized for implementing process improvements that significantly accelerated installation timelines while maintaining high-quality standards.
Overview
15
15
years of professional experience
Work History
Network Fiber Technician
Metronet
2022.09 - 2026.05
- Installed and tested fiber optic cables to ensure optimal performance and connectivity.
- Assisted in troubleshooting network issues, enhancing system reliability and user satisfaction.
- Maintained accurate documentation of installations, service requests, and equipment inventory.
- Collaborated with team members to execute efficient project workflows and improve service delivery.
- Conducted routine inspections on fiber infrastructure, identifying areas for maintenance and improvement.
- Provided training to new technicians on installation techniques and safety protocols.
- Implemented process improvements to reduce installation time while maintaining quality standards.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
Underground Utility Technician
Tri County Communication
2011.05 - 2014.08
- Operated heavy machinery for excavation and installation of underground utilities.
- Conducted safety inspections to ensure compliance with industry standards.
- Assisted in locating utility lines using specialized equipment and technology.
- Collaborated with team members to complete projects within deadlines and specifications.
- Ensured accurate locates for clients by staying up-to-date on changes in local regulations and permit requirements related to underground utilities work.
Fiber Optic Technician
Champion Communications
2021.06 - 2022.08
- Installed and terminated fiber optic cables in residential and commercial settings.
- Conducted thorough testing of fiber optic systems for signal integrity and performance.
- Collaborated with team to troubleshoot and resolve connectivity issues efficiently.
- Maintained accurate records of installations, repairs, and equipment inventory.
- Trained new technicians on installation processes and safety protocols.
- Improved workflow efficiency by implementing best practices during installations.
- Managed time effectively to meet project deadlines without compromising quality.
- Showcased strong problem-solving skills in quickly adapting to unexpected challenges during project execution, minimizing delays and maintaining overall project success.
Apprentice Plumber
Block Plumbing
2021.01 - 2021.06
- Assisted in installing and repairing plumbing systems in residential and commercial properties.
- Supported senior plumbers in diagnosing plumbing issues and implementing effective solutions.
- Learned to operate hand and power tools safely while adhering to industry standards.
- Maintained cleanliness of job sites, ensuring safety and organization throughout projects.
Service Technician
AmeriGas Propane
2018.09 - 2021.01
- Conducted routine maintenance and inspections on propane delivery systems.
- Diagnosed and resolved equipment malfunctions to ensure operational efficiency.
- Assisted with installation and removal of propane tanks in compliance with safety regulations.
- Collaborated with team members to streamline service processes and improve customer satisfaction.
- Adhered to safety protocols while handling hazardous materials during service operations.
- Provided technical support to customers regarding propane usage and safety measures.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Fiber Splicer
Jaguar Communications
2014.08 - 2018.09
- Spliced fiber optic cables to ensure seamless connectivity and signal strength.
- Conducted routine maintenance checks on splicing equipment to enhance operational efficiency.
- Collaborated with team members to troubleshoot and resolve connectivity issues promptly.
- Maintained accurate records of completed splicing tasks for future reference and quality assurance.
Education
High School Diploma -
Owatonna High School
Owatonna, MN2008-06
Skills
- Fiber termination
- Fiber optic routing
- OTDR operation
- Fusion splicing
- Network documentation
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Reliability
Timeline
Network Fiber Technician
Metronet
2022.09 - 2026.05
Fiber Optic Technician
Champion Communications
2021.06 - 2022.08
Apprentice Plumber
Block Plumbing
2021.01 - 2021.06
Service Technician
AmeriGas Propane
2018.09 - 2021.01
Fiber Splicer
Jaguar Communications
2014.08 - 2018.09
Underground Utility Technician
Tri County Communication
2011.05 - 2014.08
High School Diploma -
Owatonna High School