Zahra Abdi Mahamud
Bloomington
Summary
Dynamic Production Supervisor with a proven track record at Imagine Print Solutions. Adept in promoting systems of change and leveraging strong communication skills. Excels in building partnerships and implementing culturally sensitive programs, significantly enhancing team productivity and client satisfaction. Expert in customer service and public speaking, consistently achieving goals with creativity and flexibility. Certified Community Health Worker as of 12/01/19, with over five years of experience working with diverse populations in a customer-oriented environment. Ability to adapt quickly and solve conflicts by finding constructive solutions. Fluent in English and Somali. Community-focused professional with a background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Volunteer
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Production Supervisor
Imagine Print Solutions
04.2013 - Current
- Supervised production line to ensure production orders were completed on a timely basis
- Monitored progress and tracked it
- Motivated team members to meet production goals
- Always ensured safety rules and kept careful inventories of parts
- Completed requisitions and orders as needed
- Conferred with management regarding production line issues and goals
Community Health Worker
M Health Fairview Clinic - Rose lawn
12.2019 - 12.2019
- Assisted patients in navigating the health and human services system by teaching people the knowledge and skills they needed to obtain care
- Connected with patients to ensure they knew of their appointments as well as taking their calls using excellent communication skills
- Informed patients of the risks of unhealthy behaviors and encouraged them to adjust their lifestyles
- Served as a liaison between healthcare providers and community organizations
Child Care Worker
Star Daycare
10.2016 - 09.2018
- Kept and maintained records on individual children including daily observations and details on activities, types of meals served, medications, and first aid administered
- Prepared and planned simple activities such as games, show-and-tell, outdoor excursions, and field trips
- Instructs and continuously guides children on proper hygiene practices including toilet habits and cleanliness procedures
- Provides counseling and/or therapy sessions to children who have learning disabilities or are lagging in the program
Education
Associate of Arts - Certified
Phlebotomy Training Specialists
Edina, MN12.2024
Associate of Science - Community Health Worker
Minneapolis Community and Technical College
Minneapolis, MN12.2019
Skills
- Promoting systems of change
- Strong communication skills
- Public speaking
- Customer service
- Documentation skills
- Building partnerships
- Knowledge in implementing culturally sensitive programs
- Creative and flexible
- Teamwork and collaboration
Certification
- COMMUNITY HEALTH WORKER
- Phlebotomy
Languages
English
Native or Bilingual
somalia
Full Professional
Timeline
Community Health Worker
M Health Fairview Clinic - Rose lawn
12.2019 - 12.2019
Child Care Worker
Star Daycare
10.2016 - 09.2018
Production Supervisor
Imagine Print Solutions
04.2013 - Current
Associate of Science - Community Health Worker
Minneapolis Community and Technical College
Volunteer
Associate of Arts - Certified
Phlebotomy Training Specialists
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