Zahra Iraad
Minneapolis
Summary
International Business major with a Business Analytics minor seeking an internship in business operations or analytics. Experienced in customer service, shipping and receiving, inventory control, and quality assurance in a fast-paced e-commerce environment. Known for attention to detail, reliability, and maintaining high performance standards while ensuring product quality and safety compliance.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Fulfillment Associate
Amazon
Brooklyn Park Mn
09.2025 - Current
- Produced and inspected packages to ensure the highest level of quality, examining returned items for any damages and repackaging items that passed inspection
- Maintained an orderly station and safe working conditions, adhering to established procedures, strict quality standards, and production specifications
- Coordinated with other associates and teams to aid in the surplus of orders, drive productivity, and achieve operational objectives.
- Maintained an organized and compliant work environment by following strict operational procedures, safety guidelines, and production specifications to support efficient business operations
- Collaborated with cross-functional teams to support high-volume order fulfillment, improve workflow efficiency, and contribute to achieving daily operational and productivity targets
Clerical Assistant
North Hennepin Community College
10.2023 - 05.2024
- Assist with various office duties such as data entry, scanning, mail, filing, assembling new employee packets, updating intranet site and occasional front desk reception
- This is an on campus position.
Education
Bachelor of Science - International Business And Business Analytics
Metropolitan State University
Saint Paul, MN 09.2025 - 04.2026
Skills
- Microsoft Excel
- Word
- Outlook
- Product Inspection
- Shipping & Receiving
- Creative Problem Solver
- Order Fulfillment
- Web Based Programs
- Data analysis and data interpretation
- Business reporting and documentation
- Microsoft PowerPoint (business presentations)
- Google Workspace (Docs, Sheets, Slides)
- Attention to detail
- Business operations understanding
- Supply chain and order fulfillment basics
Volunteer Experience
- Second Harvest Heartland, 01/01/23, 06/01/23, Brooklyn Park, MN, Repackaged bulk donations into smaller portions for distribution. Limited food waste by assisting clients in selecting only needed items.
- Feed My Starving Children, 01/01/24, 05/01/24, Coon Rapids, MN, Repackaged pack meals for the malnourished in nearly 70 countries.
Certification
Professional Development certificate
Communication and computer skills(2024)
NSLS (National Society of Leadership and Success
- Foundations of Leadership Certification, National Society of Leadership and Success (NSLS)
- Member, National Society of Leadership and Success (NSLS)
- Completed leadership training and speaker broadcast sessions
- Foundations of Leadership Certification earned
Timeline
Fulfillment Associate
Amazon
09.2025 - Current
Bachelor of Science - International Business And Business Analytics
Metropolitan State University
09.2025 - 04.2026
Clerical Assistant
North Hennepin Community College
10.2023 - 05.2024