Zakaria Ibrahim
Minneapolis
Summary
I am a compassionate and dependable Certified Nursing Assistant with strong patient care skills and a commitment to providing safe, respectful, and high-quality care. I work well in team environments and strive to make a positive impact on every patient I assist.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online shopper
Target
Minnetonka, MN
02.2024 - 05.2026
- Processed online orders accurately and completed pick-and-pack tasks to meet daily fulfillment targets.
- Reduced customer wait time by optimizing route selection for multi-order deliveries.
- Verified product quality and corrected order errors to improve customer satisfaction ratings.
- Collaborated with inventory team to report stock discrepancies and prevent recurring shortages.
Sandwich artist
Subway
Anchorage, AK
11.2023 - 10.2024
- Prepared customized sandwiches efficiently while maintaining food safety and cleanliness standards.
- Maintained steady service flow during peak hours, reducing customer wait times noticeably.
- Trained new team members on food prep procedures and POS operation, improving shift readiness.
- Monitored inventory usage and alerted managers to shortages, preventing stock outages.
Cashier
Dairy queen
Anchorage, AK
12.2021 - 10.2023
- Managed cash register and daily transactions with accurate reconciliation at shift end.
- Resolved customer issues quickly, improving repeat customer satisfaction with measurable results.
- Trained new team members on POS and customer service procedures to maintain consistent service quality.
- Maintained food safety and cleanliness standards, reducing order errors and operational disruptions.
Education
High School Diploma -
Shakopee High School
Shakopee, MN05-2025
Skills
- Patient Care
- Vital Signs
- Infection Control
- Patient Transfers
- Ambulation Assistance
- Documentation
- Communication
- Teamwork
- Time Management
- Patient Safety
Certification
- CNA - Certified Nursing Assistant
- Food handler Certification
Languages
English Highly proficient
Somali Highly proficient
Timeline
Online shopper
Target
02.2024 - 05.2026
Sandwich artist
Subway
11.2023 - 10.2024
Cashier
Dairy queen
12.2021 - 10.2023
High School Diploma -
Shakopee High School