Zin Thet
Edina
Summary
Adept at client relationship building and team management, I significantly enhanced service levels at Cigna Healthcare by fostering strong partnerships and streamlining care coordination. Leveraging skills in stakeholder collaboration and performance tracking, I've consistently improved patient outcomes and operational efficiency, demonstrating a profound impact in mental health and nursing roles.
Overview
6
6
years of professional experience
Work History
Case Management Lead Representatives
Cigna Healthcare
03.2022 - Current
- Developed strong relationships with clients to ensure a high level of service and ongoing support.
- Participated in staff training programs to expand knowledge of best practices in the field of mental health support.
- Assisted families in navigating the complex mental health system, reducing barriers to accessing necessary care for loved ones.
Autism Behavioral Therapist
Minnesota Autism Center, MAC
06.2021 - 03.2022
- Developed strong relationships with school personnel, advocating for appropriate accommodations and services for clients within educational settings.
- Coordinated care with other professionals involved in clients'' lives, such as speech therapists and occupational therapists, ensuring a comprehensive approach to treatment.
- Observed client behavior and collected, documented and summarized data to formulate treatment plans.
Licensed Practical Nurse
Mayo Clinic Health System
05.2018 - 06.2021
- Cared for wounds, provided treatments, and assisted with procedures.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
Education
Master of Science - Cell Biology And Anatomy
University of Minnesota - Twin Cities
Minneapolis, MN05.2025
Bachelor of Science - Nursing
Herzing University
Minneapolis, MN2019
High School Diploma -
Johnson High School
Saint Paul, MN2015
Skills
- Team Management
- Task Delegation
- Client Relationship Building
- Customer Support
- Customer Relations
- Client Services
- Performance Tracking
- Stakeholder Collaboration
Timeline
Case Management Lead Representatives
Cigna Healthcare
03.2022 - Current
Autism Behavioral Therapist
Minnesota Autism Center, MAC
06.2021 - 03.2022
Licensed Practical Nurse
Mayo Clinic Health System
05.2018 - 06.2021
Master of Science - Cell Biology And Anatomy
University of Minnesota - Twin Cities
Bachelor of Science - Nursing
Herzing University
High School Diploma -
Johnson High School
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